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Answers

  • Hi Nabuma,

    If WMP switch the cover art of album, we could try to prevent media information from being over written.
    In the Player Library, click Organize>Options> Library , selected Only add missing information In the Automatic media information updates for files area.

    If the issue persists, try clearing the Windows Media Player database by the steps below:
    1. Click Start, type %LOCALAPPDATA%\Microsoft\Media Player in the Start Search box, and then press ENTER.
    2. Select all the files in the folder, then Delete .
    3. Click Start, type %LOCALAPPDATA%\Microsoft in the Start Search box and then press ENTER.
    4. Select the Media Player folder, then Delete
    5. Restart Windows Media Player.

    For Windows Media Player issue, we have a specific forum for you.

    http://answers.microsoft.com/en-us/musicandvideo/forum/winmediaplayer

    Best regards.

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, February 26, 2016 1:54 AM
    Moderator

All replies

  • Hi Nabuma,

    Based on your description, the main issue is your album is not in the database, right?

    Based on your situation, we could refer to the following link to edit and update metadata and cover art in WMP

    http://www.howtogeek.com/howto/15693/update-metadata-and-cover-art-in-windows-media-player-12/

    For Windows Media Player issue, we have a specific forum for you.

    http://answers.microsoft.com/en-us/musicandvideo/forum/winmediaplayer

     

    Best regards.
    NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sit


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, February 23, 2016 9:58 AM
    Moderator
  • Deleted
    Tuesday, February 23, 2016 5:50 PM
  • Hi Nabuma,

    If WMP switch the cover art of album, we could try to prevent media information from being over written.
    In the Player Library, click Organize>Options> Library , selected Only add missing information In the Automatic media information updates for files area.

    If the issue persists, try clearing the Windows Media Player database by the steps below:
    1. Click Start, type %LOCALAPPDATA%\Microsoft\Media Player in the Start Search box, and then press ENTER.
    2. Select all the files in the folder, then Delete .
    3. Click Start, type %LOCALAPPDATA%\Microsoft in the Start Search box and then press ENTER.
    4. Select the Media Player folder, then Delete
    5. Restart Windows Media Player.

    For Windows Media Player issue, we have a specific forum for you.

    http://answers.microsoft.com/en-us/musicandvideo/forum/winmediaplayer

    Best regards.

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, February 26, 2016 1:54 AM
    Moderator
  • How exactly are the music files organized on disk? Is there a separate folder for each album, or are all the files in the same folder?

    Tim De Baets
    http://www.bm-productions.tk

    Thursday, July 21, 2016 8:37 PM