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Database problems on Exchange 2003 SP2 server RRS feed

  • Question

  • I've been having some odd problems on my Exchange 2003 SP2 server that started last week.  I'm not sure what is causing this but here is a rundown of the problems:

    I got this error on two of my five stores:
    Event ID 623
    Information Store (2936) Back Office 2: The version store for this instance (0) has reached its maximum size of 108Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back.
    Possible long-running transaction:
     SessionId: 0xBD330A20
     Session-context: 0x00000000
     Session-context ThreadId: 0x0000156C
     Cleanup: 1

    This error follows:

    Event ID 9791
    Cleanup of the DeliveredTo table for database 'DB PATH' was pre-empted because the database engine's version store was growing too large. 0 entries were purged.

    This would be followed by this error for a variety of accounts:

    Event ID 9646
    Mapi session "/O=PATH/OU=PATH/cn=Recipients/cn=USER" exceeded the maximum of 250 objects of type "objtMessage".

    and

    Event ID 1022
    Logon Failure on database "DB PATH" - Windows 2000 account CUNJ\gfi; mailbox /O=PATH/OU=PATH/cn=Recipients/cn=USERNAME.
    Error: -1069

    There was obviously a problem with the mailbox stores so I created a new one and migrated the users to it.  I'm still getting errors 9646 (though less of them) and also a new error this morning:

    Event ID 8263
    The recurring appointment expansion in mailbox USERNAME has taken too long. Some recurring appointment instances may not be visible at this time. To ensure that the calendar view is correct, please refresh the calendar view in Microsoft Outlook Web Access.

    I'm at a loss.  Can anyone help me determine what the root cause of these errors are and how I might be able to fix it?  Users do seem to be able to operate Outlook though I have many reports of very slow performance.  I would very much appreciate any help, thank you!

    Tuesday, May 8, 2012 1:52 PM

Answers

All replies

  • Event ID 623
    Information Store (2936) Back Office 2: The version store for this instance (0) has reached its maximum size of 108Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back.
    Possible long-running transaction:
    SessionId: 0xBD330A20
    Session-context: 0x00000000
    Session-context ThreadId: 0x0000156C
    Cleanup: 1

    This error follows:

    This Error denotes - The Database is not in a good state.

    Move your mailbox to a different store

    or

    Dismount your store

    locate your command prompt to Bin Folder . Exchange installation Location and run the below command

    isinteg -s "Servername" -fix -test alltests

    which fixes error in the database

    if above doesnt' fix

    Mount a blank store and Use recovery storage group to recover data

    "Outlook profile has to be recreated , As opening Outlook will prompt for Temp or Orginal mailbox"


    Satheshwaran Manoharan | Exchange 2003/2007/2010 | Blog:http://www.careexchange.in | Please mark it as an answer if it really helps you

    Tuesday, May 8, 2012 5:01 PM
  • I've already tried moving mailboxes to newly created stores last night but still get the error.  I will try running the isinteg fix tonight and let you know if that works, thank you!
    Tuesday, May 8, 2012 5:48 PM
    • Edited by Xiu Zhang Wednesday, May 9, 2012 7:38 AM
    • Marked as answer by Xiu Zhang Wednesday, May 16, 2012 6:26 AM
    Wednesday, May 9, 2012 7:38 AM