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Windows Updates Checking for updates for several hours. RRS feed

  • Question

  • Windows Updates never finds updates and never completes scan for updates. Below is the WindowsUpdate log. Thoughts? I removed a large group of redundant messages to save space.

    2017-01-19 16:01:50:597  912 530c PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2017-01-19 16:01:50:597  912 530c PT   + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
    2017-01-19 16:01:50:597  912 530c IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery) started; operation # 332; does use network; is at background priority 
    2017-01-19 16:01:51:597  912 530c IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery, operation # 346) stopped; does use network; is at background priority
    2017-01-19 16:01:51:597  912 530c IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery) started; operation # 347; does use network; is at background priority
    2017-01-19 16:01:51:660  912 530c IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery, operation # 347) stopped; does use network; is at background priority
    2017-01-19 16:01:51:660  912 530c IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery) started; operation # 348; does use network; is at background priority
    2017-01-19 16:01:51:722  912 530c IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery, operation # 348) stopped; does use network; is at background priority
    2017-01-19 16:01:51:722  912 530c IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery) started; operation # 349; does use network; is at background priority
    2017-01-19 16:01:51:769  912 530c IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery, operation # 349) stopped; does use network; is at background priority
    2017-01-19 16:01:53:847  912 530c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/msdownload/update/common/2012/04/4970296_ca03258c4140d420d28973ac55f091a93e1a9efd.cab for file ygMljEFA1CDSiXOsVfCRqT4anv0= when file has not been previously added to the datastore
    2017-01-19 16:01:53:847  912 530c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/msdownload/update/common/2012/04/4967244_b9018351a069cc0f006a57879dcfb1c488f78621.cab for file uQGDUaBpzA8AaleHnc+xxIj3hiE= when file has not been previously added to the datastore
    2017-01-19 16:01:53:847  912 530c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9441356_a678562a53ab9bb89980cf0b5314cc616ddf6311.cab for file pnhWKlOrm7iZgM8LUxTMYW3fYxE= when file has not been previously added to the datastore
    2017-01-19 16:01:53:847  912 530c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9441442_c2c5ee8f9516ee3fa6b5caf699f3705aa1501623.cab for file wsXuj5UW7j+mtcr2mfNwWqFQFiM= when file has not been previously added to the datastore
    2017-01-19 16:01:53:847  912 530c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9441471_5bc7604c068350e07097bf71a1eec70624032823.cab for file W8dgTAaDUOBwl79xoe7HBiQDKCM= when file has not been previously added to the datastore
    2017-01-19 16:01:53:847  912 530c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9441390_da36ea25e5693d675fbc7e20a8413cb145d557be.cab for file 2jbqJeVpPWdfvH4gqEE8sUXVV74= when file has not been previously added to the datastore
    2017-01-19 16:01:53:847  912 530c DtaStor WARNING: Attempted to add URL http://download.windowsupdate.com/d/msdownload/update/others/2013/09/9441386_0988a7541f221e903652630cd711c5a2b07a63f3.cab for file CYinVB8iHpA2UmMM1xHForB6Y/M= when file has not been previously added to the datastore
    2017-01-19 16:01:53:847  912 530c DtaStor WARNING: Attempted to add URL
    2017-01-19 16:04:18:957  912 f2c IdleTmr WU operation (CLegacyEventUploader::HandleEvents) started; operation # 350; does use network; is at background priority
    2017-01-19 16:04:18:957  912 f2c Report Uploading 1 events using cached cookie.
    2017-01-19 16:04:19:144  912 f2c Report Reporter successfully uploaded 1 events.
    2017-01-19 16:04:19:144  912 f2c IdleTmr WU operation (CLegacyEventUploader::HandleEvents, operation # 350) stopped; does use network; is at background priority

    Thursday, January 19, 2017 9:15 PM

Answers

  • Hi MarkGiemza,

    Have you got any progress with the issue? If you are use WSUS server to deploy updates, please run Server Cleanup Wizard on the WSUS server, it may help delete superseded updates.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    I typed in "Check for updates" and it brought me to a different window. This window worked.
    • Proposed as answer by antwesor Friday, March 24, 2017 8:32 PM
    • Marked as answer by MarkGiemza Friday, March 24, 2017 8:33 PM
    Friday, March 24, 2017 7:40 PM

All replies

  • Hi MarkGiemza,

    1. Where does the machine update from, from WSUS server of Microsoft Update?

    2. What is the OS of the machine?

    3. On the affected machine, please run build-in windows update troubleshooter and reset windows update components:

    https://support.microsoft.com/en-us/kb/971058

    Check the result after then, if it still not work, better to find if there are any errors in the windows update log.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, January 20, 2017 5:48 AM
  • Hi MarkGiemza,

    1. Where does the machine update from, from WSUS server of Microsoft Update?

    2. What is the OS of the machine?

    3. On the affected machine, please run build-in windows update troubleshooter and reset windows update components:

    https://support.microsoft.com/en-us/kb/971058

    Check the result after then, if it still not work, better to find if there are any errors in the windows update log.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    1) WSUS server but I'm attempting to check in with Microsoft Update manually to compare what is available to what is in the WSUS server catalog.

    2) Server 2012 R2 Standard

    3) Already did this. Still not working.

    Thank you for your response.

    -Mark

    Monday, January 23, 2017 3:50 PM
  • Hi MarkGiemza,

    Have you got any progress with the issue? If you are use WSUS server to deploy updates, please run Server Cleanup Wizard on the WSUS server, it may help delete superseded updates.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, February 8, 2017 5:25 AM
  • Hi MarkGiemza,

    Have you got any progress with the issue? If you are use WSUS server to deploy updates, please run Server Cleanup Wizard on the WSUS server, it may help delete superseded updates.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    I typed in "Check for updates" and it brought me to a different window. This window worked.
    • Proposed as answer by antwesor Friday, March 24, 2017 8:32 PM
    • Marked as answer by MarkGiemza Friday, March 24, 2017 8:33 PM
    Friday, March 24, 2017 7:40 PM