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[Solved] Failing to install Visual C++ Redistributable for Visual Studio 2015 RRS feed

  • Question

  • Hi folks,

    We are not able to successfully install "Visual C++ Redistributable for Visual Studio 2015" on our POSReady 7 (64 bit) boxes. We tried both the 32 bit and 64 bit version from here, but to no avail:

    https://www.microsoft.com/de-de/download/details.aspx?id=48145

    What we get is this error message (sorry, not allowed to insert screenshots):

    "One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file. 0x80240017 - Unspecified error."

    And this is the contents of the log file:

    [0D78:0704][2016-06-27T13:02:15]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Temp\vc_redist.x86.exe, cmdline: ''
    [0D78:0704][2016-06-27T13:02:15]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\AWEK_S~1\AppData\Local\Temp\dd_vcredist_x86_20160627130215.log'
    [0D78:0704][2016-06-27T13:02:15]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Temp\vc_redist.x86.exe'
    [0D78:0704][2016-06-27T13:02:15]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Temp\'
    [0D78:0704][2016-06-27T13:02:15]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026'
    [0D78:0704][2016-06-27T13:02:15]i100: Detect begin, 10 packages
    [0D78:0704][2016-06-27T13:02:15]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
    [0D78:0704][2016-06-27T13:02:15]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
    [0D78:0704][2016-06-27T13:02:15]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
    [0D78:0704][2016-06-27T13:02:15]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [0D78:0704][2016-06-27T13:02:15]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [0D78:0704][2016-06-27T13:02:15]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [0D78:0704][2016-06-27T13:02:15]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [0D78:0704][2016-06-27T13:02:15]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [0D78:0704][2016-06-27T13:02:15]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [0D78:0704][2016-06-27T13:02:15]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [0D78:0704][2016-06-27T13:02:15]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
    [0D78:0704][2016-06-27T13:02:15]i101: Detected package: vcRuntimeMinimum_x86, state: Absent, cached: None
    [0D78:0704][2016-06-27T13:02:15]i101: Detected package: vcRuntimeAdditional_x86, state: Absent, cached: None
    [0D78:0704][2016-06-27T13:02:15]i101: Detected package: Windows81_x86, state: Absent, cached: None
    [0D78:0704][2016-06-27T13:02:15]i101: Detected package: Windows81_x64, state: Absent, cached: None
    [0D78:0704][2016-06-27T13:02:15]i101: Detected package: Windows8_x86, state: Absent, cached: None
    [0D78:0704][2016-06-27T13:02:15]i101: Detected package: Windows8_x64, state: Absent, cached: None
    [0D78:0704][2016-06-27T13:02:15]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
    [0D78:0704][2016-06-27T13:02:15]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
    [0D78:0704][2016-06-27T13:02:15]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
    [0D78:0704][2016-06-27T13:02:15]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
    [0D78:0704][2016-06-27T13:02:15]i052: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
    [0D78:0704][2016-06-27T13:02:15]i199: Detect complete, result: 0x0
    [0D78:0704][2016-06-27T13:02:17]i200: Plan begin, 10 packages, action: Install
    [0D78:0704][2016-06-27T13:02:17]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x86' to value 'C:\Users\AWEK_S~1\AppData\Local\Temp\dd_vcredist_x86_20160627130215_000_vcRuntimeMinimum_x86_rollback.log'
    [0D78:0704][2016-06-27T13:02:17]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x86' to value 'C:\Users\AWEK_S~1\AppData\Local\Temp\dd_vcredist_x86_20160627130215_000_vcRuntimeMinimum_x86.log'
    [0D78:0704][2016-06-27T13:02:17]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x86' to value 'C:\Users\AWEK_S~1\AppData\Local\Temp\dd_vcredist_x86_20160627130215_001_vcRuntimeAdditional_x86_rollback.log'
    [0D78:0704][2016-06-27T13:02:17]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x86' to value 'C:\Users\AWEK_S~1\AppData\Local\Temp\dd_vcredist_x86_20160627130215_001_vcRuntimeAdditional_x86.log'
    [0D78:0704][2016-06-27T13:02:17]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
    [0D78:0704][2016-06-27T13:02:17]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
    [0D78:0704][2016-06-27T13:02:17]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
    [0D78:0704][2016-06-27T13:02:17]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
    [0D78:0704][2016-06-27T13:02:17]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
    [0D78:0704][2016-06-27T13:02:17]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
    [0D78:0704][2016-06-27T13:02:17]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
    [0D78:0704][2016-06-27T13:02:17]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
    [0D78:0704][2016-06-27T13:02:17]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
    [0D78:0704][2016-06-27T13:02:17]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
    [0D78:0704][2016-06-27T13:02:17]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to true.
    [0D78:0704][2016-06-27T13:02:17]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
    [0D78:0704][2016-06-27T13:02:17]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
    [0D78:0704][2016-06-27T13:02:17]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
    [0D78:0704][2016-06-27T13:02:17]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
    [0D78:0704][2016-06-27T13:02:17]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
    [0D78:0704][2016-06-27T13:02:17]i201: Planned package: vcRuntimeMinimum_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [0D78:0704][2016-06-27T13:02:17]i201: Planned package: vcRuntimeAdditional_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
    [0D78:0704][2016-06-27T13:02:17]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0D78:0704][2016-06-27T13:02:17]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0D78:0704][2016-06-27T13:02:17]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0D78:0704][2016-06-27T13:02:17]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0D78:0704][2016-06-27T13:02:17]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0D78:0704][2016-06-27T13:02:17]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
    [0D78:0704][2016-06-27T13:02:17]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0D78:0704][2016-06-27T13:02:17]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
    [0D78:0704][2016-06-27T13:02:17]i299: Plan complete, result: 0x0
    [0D78:0704][2016-06-27T13:02:17]i300: Apply begin
    [11C0:0BBC][2016-06-27T13:02:19]i360: Creating a system restore point.
    [11C0:0BBC][2016-06-27T13:02:19]w363: Could not create system restore point, error: 0x80070422. Continuing...
    [11C0:0BBC][2016-06-27T13:02:19]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, options: 0x7, disable resume: No
    [11C0:0BBC][2016-06-27T13:02:19]i000: Caching bundle from: 'C:\Users\AWEK_S~1\AppData\Local\Temp\{74d0e5db-b326-4dae-a6b2-445b9de1836e}\.be\VC_redist.x86.exe' to: 'C:\ProgramData\Package Cache\{74d0e5db-b326-4dae-a6b2-445b9de1836e}\VC_redist.x86.exe'
    [11C0:0BBC][2016-06-27T13:02:19]i320: Registering bundle dependency provider: {74d0e5db-b326-4dae-a6b2-445b9de1836e}, version: 14.0.23026.0
    [11C0:0BBC][2016-06-27T13:02:19]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: Active, restart initiated: No, disable resume: No
    [11C0:02EC][2016-06-27T13:02:34]i304: Verified existing payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x86.
    [11C0:02EC][2016-06-27T13:02:34]i305: Verified acquired payload: vcRuntimeMinimum_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x86, moving to: C:\ProgramData\Package Cache\{A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi.
    [11C0:02EC][2016-06-27T13:02:34]i304: Verified existing payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\.unverified\cab54A5CABBE7274D8A22EB58060AAB7623.
    [11C0:02EC][2016-06-27T13:02:34]i305: Verified acquired payload: cab54A5CABBE7274D8A22EB58060AAB7623 at path: C:\ProgramData\Package Cache\.unverified\cab54A5CABBE7274D8A22EB58060AAB7623, moving to: C:\ProgramData\Package Cache\{A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\cab1.cab.
    [11C0:02EC][2016-06-27T13:02:34]i304: Verified existing payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x86.
    [11C0:02EC][2016-06-27T13:02:34]i305: Verified acquired payload: vcRuntimeAdditional_x86 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x86, moving to: C:\ProgramData\Package Cache\{BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi.
    [11C0:02EC][2016-06-27T13:02:34]i304: Verified existing payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\.unverified\cabB3E1576D1FEFBB979E13B1A5379E0B16.
    [11C0:02EC][2016-06-27T13:02:34]i305: Verified acquired payload: cabB3E1576D1FEFBB979E13B1A5379E0B16 at path: C:\ProgramData\Package Cache\.unverified\cabB3E1576D1FEFBB979E13B1A5379E0B16, moving to: C:\ProgramData\Package Cache\{BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\cab1.cab.
    [11C0:02EC][2016-06-27T13:02:34]i304: Verified existing payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64.
    [11C0:02EC][2016-06-27T13:02:34]i305: Verified acquired payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64, moving to: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu.
    [11C0:0BBC][2016-06-27T13:02:34]i301: Applying execute package: vcRuntimeMinimum_x86, action: Install, path: C:\ProgramData\Package Cache\{A2563E55-3BEC-3828-8D67-E5E8B9E8B675}v14.0.23026\packages\vcRuntimeMinimum_x86\vc_runtimeMinimum_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [0D78:0704][2016-06-27T13:02:35]i319: Applied execute package: vcRuntimeMinimum_x86, result: 0x0, restart: None
    [11C0:0BBC][2016-06-27T13:02:35]i325: Registering dependency: {74d0e5db-b326-4dae-a6b2-445b9de1836e} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_x86,v14, package: vcRuntimeMinimum_x86
    [11C0:0BBC][2016-06-27T13:02:35]i301: Applying execute package: vcRuntimeAdditional_x86, action: Install, path: C:\ProgramData\Package Cache\{BE960C1C-7BAD-3DE6-8B1A-2616FE532845}v14.0.23026\packages\vcRuntimeAdditional_x86\vc_runtimeAdditional_x86.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
    [0D78:0704][2016-06-27T13:02:36]i319: Applied execute package: vcRuntimeAdditional_x86, result: 0x0, restart: None
    [11C0:0BBC][2016-06-27T13:02:36]i325: Registering dependency: {74d0e5db-b326-4dae-a6b2-445b9de1836e} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_x86,v14, package: vcRuntimeAdditional_x86
    [11C0:0BBC][2016-06-27T13:02:36]i301: Applying execute package: Windows7_MSU_x64, action: Install, path: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu" /quiet /norestart'
    [11C0:0BBC][2016-06-27T13:02:39]e000: Error 0x80240017: Failed to execute MSU package.
    [0D78:0704][2016-06-27T13:02:39]e000: Error 0x80240017: Failed to configure per-machine MSU package.
    [0D78:0704][2016-06-27T13:02:39]i319: Applied execute package: Windows7_MSU_x64, result: 0x80240017, restart: None
    [0D78:0704][2016-06-27T13:02:39]e000: Error 0x80240017: Failed to execute MSU package.
    [11C0:0BBC][2016-06-27T13:02:39]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart: None, disable resume: No
    [11C0:0BBC][2016-06-27T13:02:39]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{74d0e5db-b326-4dae-a6b2-445b9de1836e}, resume: ARP, restart initiated: No, disable resume: No
    [0D78:0704][2016-06-27T13:02:39]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart:  No

    Any ideas?

    TIA

    Alexander


    • Edited by junestorm Monday, July 11, 2016 11:10 AM Problem solved
    Monday, June 27, 2016 10:09 AM

Answers

  • This is how the problem can be solved:

    The prerequisite patch KB 2999226 needs to be installed which can be downloaded from this page:

    https://msdn.microsoft.com/en-US/library/dn205267.aspx

    "VS2015 Universal C Runtime Prereq KB2999226 64-bit" (or 32-bit)


    • Marked as answer by junestorm Monday, July 11, 2016 11:10 AM
    • Edited by junestorm Monday, July 11, 2016 11:11 AM Typo
    Monday, July 11, 2016 11:09 AM

All replies

  • Visual Studio 2015 is only for Windows 10 and higher. VS 2015 is a clean break from other Visual Studios. For older Windows (8.x, 7, etc.), you have to use earlier Visual Studio versions. Since POSReady 7 is based on Windows 7, you need to use Visual Studio 2013 or earlier.

    Sean Liming - Book Author: Starter Guide SIM (WEI), Pro Guide to WE8S & WES 7, Pro Guide to POS for .NET - www.annabooks.com / www.seanliming.com

    • Proposed as answer by Petomai Friday, August 3, 2018 2:45 AM
    Monday, June 27, 2016 3:48 PM
    Moderator
  • Is there any reference to this claim??

    This site:

    https://www.visualstudio.com/en-us/products/visual-studio-2015-compatibility-vs.aspx

    states:

    "Visual Studio 2015 also targets earlier platforms such as Windows 7 so you can create new apps or modernize existing apps that execute on earlier versions of Windows (...)."

    vc_redist installs fine on Windows 7, just not on POSReady 7. :(

    Tuesday, June 28, 2016 6:22 AM
  • This is how the problem can be solved:

    The prerequisite patch KB 2999226 needs to be installed which can be downloaded from this page:

    https://msdn.microsoft.com/en-US/library/dn205267.aspx

    "VS2015 Universal C Runtime Prereq KB2999226 64-bit" (or 32-bit)


    • Marked as answer by junestorm Monday, July 11, 2016 11:10 AM
    • Edited by junestorm Monday, July 11, 2016 11:11 AM Typo
    Monday, July 11, 2016 11:09 AM
  • I've tried this and I get the error that the standalone isn't applicable to my computer. Not sure where to go from there
    Wednesday, December 27, 2017 8:36 PM
  • I've the same problem. May be, you've installed Win7 SP0 and not SP1 !?
    Wednesday, January 23, 2019 7:08 AM
  • I've the same problem. May be, you've installed Win7 SP0 and not SP1 !?
    Just update to SP1. I think, then it will work.
    Wednesday, January 23, 2019 7:09 AM