SSO connection problem for a few users. RRS feed

  • Question

  • Hello all,

    let me try to explain my problem.

    We have a Sharepoint site running (2007), with a few applications on which users can log on through SSO. Everything works fine for most users, except for two. They are being redirected to the page defined for accounts which have no credentials. The strange thing is, that this all works fine for most (over 500) users, but for these two or three users, we're experiencing problems.

    I've checked eventlogs, and this is the specific error message for this issue:
    Event Type:    Error
    Event Source:    Office SharePoint Server
    Event Category:    SSO
    Event ID:    6492
    Date:        5/23/2012
    Time:        9:15:18 AM
    User:        N/A
    Computer:    SERVERNAME
    The Microsoft Single Sign-on (SSOSrv) service failed to retrieve credentials for user DOMAINNAME\USERNAME, enterprise application definition APPLICATION. The error returned was 0x80630001. For more information, see the Microsoft SharePoint Products and Technologies Software Development Kit (SDK).

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Can't really find the solution for this on the internet so far, so any help would be appreciated.

    Wednesday, May 23, 2012 12:29 PM