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document file is cureupted RRS feed

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  • any one help me pleas

    Friday, November 11, 2016 11:47 AM
  • That depends on the type of corruption, which you haven't described. Are you able to open the document? If:

    • yes, corrupt documents can often be 'repaired' by inserting a new, empty, paragraph at the very end, copying everything except that new paragraph to a new document based on the same template (headers & footers may need to be copied separately), closing the old document and saving the new one over it.

    • no, documents stored on USB drives are liable to become irrecoverably corrupted if the USB drive is removed without going through the safe removal process. In such cases, the only viable option is to restore the file from a known good backup, email copy, etc. Otherwise, you might be able to recover the document using  File|Open>Open and Repair, or at least the text from the file using Word's 'recover text from any file' option (see under File|Open>file types) and changing the file's extension to .zip may allow you to extract images from the document's zip archive.

    Other than that, you will need to be more specific before further advice can be given.


    Cheers
    Paul Edstein
    [MS MVP - Word]

    Monday, November 14, 2016 3:58 AM
  • Hi anwar,

    Paul Edstein has provided a good suggestion about document corrupted issue troubleshooting. Have you tried it?

    If the suggestion helped, it would be better to mark it as answer to close this thread. This action would help other forum users who encounter the same issue :)


    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
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    Monday, December 5, 2016 7:33 AM