Word won't open RRS feed

  • Question

  • I'm trying to open documents up in word.  It will begin loading the file, however, it stops on the screen stating "opening in protected view" and never progresses past this point.  I've tried this with multiple files, all with the same results!  Help??
    Friday, August 30, 2013 9:50 PM


  • Hi

    Disable the protected view to check the issue: File>Option>Trust center>Trust Center settings>Protected view

    We can also unblock the document to see if it helps.

    To Unblock a protected file, right-click on the saved document and open its properties. Under General tab, click on the Unblock option next to Security “This file came from another computer and might be blocked to help protect this computer.”

    It is also recommended that we open documents in Word safe mode to check the issue: Win+R>winword /safe


    Tylor Wang
    TechNet Community Support

    • Proposed as answer by TylorWang Monday, September 9, 2013 1:48 AM
    • Marked as answer by Tony Chen CHN Monday, September 9, 2013 1:51 AM
    Monday, September 2, 2013 4:52 AM