Blue Screen and Restart! Help! RRS feed

  • Question


    Problem signature

    Problem Event Name: BlueScreen

    OS Version: 6.0.6001.

    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)




    View a temporary copy of these files

    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem

    BCCode: d1

    BCP1: 2E353532

    BCP2: 00000002

    BCP3: 00000008

    BCP4: 2E353532

    OS Version: 6_0_6001

    Service Pack: 1_0

    Product: 256_1

    Server information: 8d3feeb4-8f9e-4d36-9ca1-7120ee5173a6


    Can someone tell me what is happening? Thanks in advance.
    Thursday, October 30, 2008 1:31 PM



    Hi melicaster, to troubleshoot BSOD crash issues, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.


    To obtain the phone numbers for specific technology request please take a look at the web site listed below:




    Thank you for your understanding!

    Monday, November 3, 2008 5:55 AM