locked
SharePoint 2013 Office web app not working after disabling TLS 1.0 & TLS 1.1 ,enabled TLS 1.2 RRS feed

  • Question

  • Hi,

    We have SharePoint 2013 Farm one web server ,one app server, DB server and separate Office web app server ,

    Our Onfosec team requested to disable TLS 1.0 ,TLS 1.1 ,SSL 3.0 only TLS 1.2 is enabled .

    One we do these change Office web app is not working none of the office document are opening in browser.

    Can you please let us know what steps we need to follow on this.

    Thanks in Advance

    Tuesday, July 7, 2020 11:03 AM

All replies

  • Did you follow the instructions at https://docs.microsoft.com/en-us/officeonlineserver/enable-tls-1-1-and-tls-1-2-support-in-office-online-server?

    Trevor Seward

    Office Apps and Services MVP



    Author, Deploying SharePoint 2019

    Author, Deploying SharePoint 2016

    This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

    Tuesday, July 7, 2020 3:12 PM
  • Hi,

    Please remember to update this thread if you have any progress.

    Thank you for your understanding.

    Best regards,

    Chelsea Wu

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Thursday, July 9, 2020 8:49 AM
  • Hi,

    We have updated according to Documentation but still we facing issue with office web App

    it is throwing error "Sorry Something went wrong"  with office documents. We reverted the changes

    Thanks & Regards,

    Raghavender

    Wednesday, July 15, 2020 12:32 PM
  • Hi Raghavender,

    According to the document, disabling TLS 1.0 and TLS 1.1 may cause compatibility issues with software that doesn't support the newest TLS protocol version, which might a cause to this problem.

    Would you help to confirm if you need further assistance with this issue?

    Best regards,

    Chelsea Wu


    "SharePoint" forums will be migrating to a new home on Microsoft Q&A !
    We invite you to post new questions in the "SharePoint" forums' new home on Microsoft Q&A !

    Friday, July 17, 2020 1:34 AM
  • Yes . I need some assistance on this 
    Friday, July 31, 2020 1:14 PM
  • Hi,

    This forum will be locked down, if you need further assistance with this issue/question, you can continue to post in here before 8/10/2020. It is recommended to create a new question on Microsoft Q&A, we will continue to support you on the new home.

    Thank you for your understanding.

    Best regards,

    Chelsea Wu


    "SharePoint" forums will be migrating to a new home on Microsoft Q&A !
    We invite you to post new questions in the "SharePoint" forums' new home on Microsoft Q&A !

    Tuesday, August 4, 2020 2:34 AM