When Portal Request Submitted Screen Goes Blank RRS feed

  • Question

  • Hi,

    Quite simply when a user submits a change request the screen appears blank instead of a confirmation screen with a tick on it.

    But when another user logs onto that machine you can submit the request.

    Thanks For Any Help In Advance

    Wednesday, February 16, 2011 10:56 AM

All replies

  • Are you trying to create a CR from a machine which is not the users primary computer?

    Can you also check if the ActiveX control(PortalClient.msi) is installed on the computer from where the user is creating the CR?

    Monday, February 21, 2011 8:45 PM