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Hi,
Quite simply when a user submits a change request the screen appears blank instead of a confirmation screen with a tick on it.
But when another user logs onto that machine you can submit the request.
Thanks For Any Help In Advance
Are you trying to create a CR from a machine which is not the users primary computer?
Can you also check if the ActiveX control(PortalClient.msi) is installed on the computer from where the user is creating the CR?