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Windows updates keeps failing on Windows Server 2008 R2 RRS feed

  • Question

  • 2018-12 Windows Updates keeps failing to install on Windows Server 2008 R2.

    I believe some services are preventing the installation because I see this in log:

    2018-12-21	09:32:18:463	 908	72c	Handler	Post-reboot status for package Package_for_KB4467106~31bf3856ad364e35~amd64~~6.1.1.10: 0x80070020.
    2018-12-21	09:32:18:463	 908	72c	Handler	WARNING: Got extended error: "POQ	Operation	DeleteFile	OperationData	\??\C:\Windows\fonts\tahomabd.ttf"


    How can I run the server in totally CLEAN state to ensure the Windows Updates installation will complete successfully ?

    I know I can disable items in msconfig > Startup but I'm not sure that will be enough, so what else can I do ?

    Friday, January 18, 2019 1:10 PM

Answers

  • Hello!

    I noticed the LOG content you posted, which included the 0x80070020 error and the tahomabd.ttf font file. If the program interferes with the automatic update process, Windows Update Error 0x80070020 will appear. Then tahomabd.ttf font file may also be one of the causes.

    Please refer to the following steps to fix this situation.

    1. Use the Process Explorer to search for handles that currently use "tahoma" and "tahomabd".

    2. Temporarily disable or uninstall processes or programs that are using the "tahoma" and "tahomabd" handles.

    3. Reinstall unsuccessful updates.

    4. Re-enable or reinstall the handle that was disabled in step 2.

    For guidance and access to Process Explorer, please visit this link:
    https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer

    I hope the above can help you.
    If have any confuse, please keep us in touch.

    Regards,
    Yic Lv
    -----------------------------------------------
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    Monday, January 21, 2019 8:23 AM