can't open attachment in yahoo email RRS feed

  • Question

  • when I get an attachment in yahoo I use to be able to open-box would pop up to ask if I want to save to computer and box would open and give me a choice of: open, save or cancel. Now I get save to computer or save to dropbox. When I say save to computer nothing happens. I tried save to dropbox but all I get is a box that says save big files to dropbox and circle that runs and never downloads to dropbox. I would like to get back to the box that gave me a choice right on the computer.  How do I get that back.
    Friday, December 20, 2013 11:06 PM


  • Hi,

    What is included in this attachment? If it was detect as threat, it can be block by security software, such as antivirus. So i suggest you disabling those security software temporarily.

    If this issue persisits, please re-try in No Add-on mode to exclude the impact of 3rd add-ons.


    Andy Altmann
    TechNet Community Support

    Monday, December 23, 2013 11:03 AM