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Desktop App getting crashed on Win7 while working fine on WinXP RRS feed

  • Question

  • Hi ,

    I am having a desktop app, it calls the web service to fetch the search results. Search results are returned in xml. This xml is parsed and results are displayed on Desktop App. Desktop App is getting crashed when search button is clicked. While the same functionality is working fine on WinXp. Win7 machine is 64-bit. I have found the following errors in Event Viewer Log.

    ------------------------------------------------------------------------------------------------------------

    <?xml version="1.0" encoding="UTF-16"?>
    <DATABASE>
    <EXE NAME="desktop_app.exe" FILTER="CMI_FILTER_THISFILEONLY">
        <MATCHING_FILE NAME="desktop_app.exe" SIZE="966656" CHECKSUM="0x141779AF" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="2011 07:49:08" UPTO_LINK_DATE="2011 07:49:08" EXPORT_NAME="desktop_app.exe" EXE_WRAPPER="0x0" />
    </EXE>
    <EXE NAME="ntdll.dll" FILTER="CMI_FILTER_THISFILEONLY">
        <MATCHING_FILE NAME="ntdll.dll" SIZE="1293120" CHECKSUM="0x2581F52C" BIN_FILE_VERSION="6.1.7600.16695" BIN_PRODUCT_VERSION="6.1.7600.16695" PRODUCT_VERSION="6.1.7600.16385" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.1.7600.16385 (win7_rtm.090713-1255)" ORIGINAL_FILENAME="ntdll.dll.mui" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x141F22" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="6.1.7600.16695" UPTO_BIN_PRODUCT_VERSION="6.1.7600.16695" LINK_DATE="10/27/2010 04:33:10" UPTO_LINK_DATE="10/27/2010 04:33:10" EXPORT_NAME="ntdll.dll" VER_LANGUAGE="English (United States) [0x409]" EXE_WRAPPER="0x0" FILE_ID="000024fac7810876755f64f745f680e98571b655e724" PROGRAM_ID="0000f519feec486de87ed73cb92d3cac802400000000" />
    </EXE>
    <EXE NAME="kernel32.dll" FILTER="CMI_FILTER_THISFILEONLY">
        <MATCHING_FILE NAME="kernel32.dll" SIZE="836608" CHECKSUM="0xC7CF9264" BIN_FILE_VERSION="6.1.7600.16385" BIN_PRODUCT_VERSION="6.1.7600.16385" PRODUCT_VERSION="6.1.7600.16385" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="6.1.7600.16385 (win7_rtm.090713-1255)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERDATEHI="0x0" VERDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xD900E" LINKER_VERSION="0x60001" UPTO_BIN_FILE_VERSION="6.1.7600.16385" UPTO_BIN_PRODUCT_VERSION="6.1.7600.16385" LINK_DATE="07/14/2009 01:14:06" UPTO_LINK_DATE="07/14/2009 01:14:06" EXPORT_NAME="KERNEL32.dll" VER_LANGUAGE="English (United States) [0x409]" EXE_WRAPPER="0x0" FILE_ID="00008adee2374743f876efca279bd2bdb8e56594f46d" PROGRAM_ID="0000f519feec486de87ed73cb92d3cac802400000000" />
    </EXE>
    </DATABASE>

    ------------------------------------------------------------------------------------------------------------

    <ProblemSignatures>

    <EventType>APPCRASH</EventType>

    <Parameter0>desktop_app.exe</Parameter0>

    <Parameter1>0.0.0.0</Parameter1>

    <Parameter2>4da2b274</Parameter2>

    <Parameter3>ntdll.dll</Parameter3>

    <Parameter4>6.1.7600.16695</Parameter4>

    <Parameter5>4cc7ab86</Parameter5>

    <Parameter6>c0000005</Parameter6>

    <Parameter7>00032a7f</Parameter7>

    </ProblemSignatures>

    ----------------------------------------------------------------------------------------------------------
    Please advice as how to process with the further analysis of the issue.


    Friday, April 15, 2011 7:12 AM

Answers

  • Hi,

     

    That seems the application is not compatible with Windows 7.

     

    Since it works well on Windows XP, I suggest to use Windows XP Mode and run that application:

    Install and use Windows XP Mode in Windows 7

    Hope that helps.

     

    Regards,

    Leo   Huang

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Friday, April 22, 2011 5:55 AM
    Monday, April 18, 2011 6:30 AM