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How do I upgrade my system? I am unable to download service pack 2 or any other program.

Question
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System Model: DC471A-ABA 515n BIOS Version: Phoenix Technologies LTD 6.00 Operating System Microsoft Windows XP Professional Version: 5.1.2600 Service Pack: 1.0 Location: C:\WINDOWS2 PID: 55274-643-7213323-23518 Hot Fix: MSI30-KB884016 Memory (RAM)
Capacity: 1 GB System Model: DC471A-ABA 515n BIOS Version: Phoenix Technologies LTD 6.00 Operating System Microsoft Windows XP Professional Version: 5.1.2600 Service Pack: 1.0 Location: C:\WINDOWS2 PID: 55274-643-7213323-23518 Hot Fix: MSI30-KB884016 Memory (RAM)
Capacity: 1 GB Processor
Intel(R) Celeron(R) CPU 2.30GHz Version: x86 Family 15 Model 2 Stepping 7 Speed: 2292 MHz General Computer Info
System Name: FREELANC-RJPVH7 Domain: MSHOME Time Zone: Pacific Daylight Time Connection: Workstation (standalone) Proxy Server: IP Address: 0.0.0.0
107.37.221.197
107.37.221.197IPX Address: 00000000:00402B4F3045
00000000:00402B4F3045Local Disk
Total Capacity: 76.32 GB Sum of Hard Disks: (C: ) Used: 43.14 GB
Free: 33.17 GB
Processor
Intel(R) Celeron(R) CPU 2.30GHz Version: x86 Family 15 Model 2 Stepping 7 Speed: 2292 MHz General Computer Info
System Name: FREELANC-RJPVH7 Domain: MSHOME Time Zone: Pacific Daylight Time Connection: Workstation (standalone) Proxy Server: IP Address: 0.0.0.0
107.37.221.197
107.37.221.197IPX Address: 00000000:00402B4F3045
00000000:00402B4F3045Local Disk
Total Capacity: 76.32 GB Sum of Hard Disks: (C: ) Used: 43.14 GB
Free: 33.17 GB
Tuesday, August 30, 2011 10:19 AM
Answers
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Hi,Can you download SP2?To recreate the error, I suggest we try these steps to reinstall SP2.
Step 1: Run the System Update Readiness Tool
====================================
1. Please download the System Update Readiness Tool from the link below according to the System Type:
System Update Readiness Tool for Windows Vista 32-bit
http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
System Update Readiness Tool for Windows Vista 64-bit
http://www.microsoft.com/downloads/details.aspx?FamilyID=14f76773-007c-493f-bece-243bc21ac73d&DisplayLang=en
2. Double click downloaded file to run the System Update Readiness Tool.
Then, let's run System File Checker (SFC) to repair Windows Vista system files.
Step 2: Run System File Checker (SFC) to repair Windows Vista system files
=================================================
1. Click Start, type "cmd" (without the quote) in the Start Search bar, right-click cmd.exe and click run as administrator.
2. Input the following commands and press Enter after each line.sfc /scannow
Note: There is a SPACE between "SFC" and "/Scannow". This command will take several minutes to complete.
Restart the computer.
Then, I suggest downloading the Standalone Installer and installing it in Clean Boot Mode.
Step 3: Download Windows Vista SP2 Standalone Installer
====================================================
1. Download Windows Vista SP2 Standalone Installer from the link below according to the System Type:
Windows Vista Service Pack 2 Five Language Standalone for Windows Vista 32-bit (KB948465) (Size: 348.3 MB)
http://www.microsoft.com/downloads/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3&DisplayLang=en
Windows Vista Service Pack 2 Five Language Standalone for Windows Vista 64-bit (KB948465) (Size: 577.4 MB)
http://www.microsoft.com/downloads/details.aspx?FamilyID=656c9d4a-55ec-4972-a0d7-b1a6fedf51a7&DisplayLang=en
Step 4: Install Windows Vista SP2 in Clean Boot Mode
=========================================
Please disable all startup items and third party services when booting to avoid conflict when installing Windows Vista SP2.1. Click "Start", type: MSCONFIG in the search box and press Enter.
Note: Please click "Continue" if the "User Account Control" window pops up.
2. Click "Services", check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
3. Click "Startup", click "Disable All", click "OK" and restart the computer.
Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We can manually run these programs later.4. Please double click the downloaded Standalone Installer and follow the instructions to install Windows Vista SP2.
To restore the computer to use a Normal Startup, repeat step 1 above. Then click "Normal Startup" on the General tab, click "OK", and then restart the computer.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”- Marked as answer by Magon LiuModerator Tuesday, September 13, 2011 2:41 AM
Tuesday, September 6, 2011 9:11 AMModerator
All replies
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What exactly are you attempting to accomplish?
Carey FrischThursday, September 1, 2011 1:06 AM -
Could you tell us exactly what's going wrong? Is it a Windows Update problem? Did you get any error message?
Bye.
Luigi Bruno - Microsoft Community Contributor 2011 Award- Edited by Luigi BrunoMVP Friday, September 2, 2011 5:05 PM
Friday, September 2, 2011 4:36 PM -
Hi,Can you download SP2?To recreate the error, I suggest we try these steps to reinstall SP2.
Step 1: Run the System Update Readiness Tool
====================================
1. Please download the System Update Readiness Tool from the link below according to the System Type:
System Update Readiness Tool for Windows Vista 32-bit
http://www.microsoft.com/downloads/details.aspx?FamilyID=2889489c-ee87-4607-8aa5-812e8078ab27&DisplayLang=en
System Update Readiness Tool for Windows Vista 64-bit
http://www.microsoft.com/downloads/details.aspx?FamilyID=14f76773-007c-493f-bece-243bc21ac73d&DisplayLang=en
2. Double click downloaded file to run the System Update Readiness Tool.
Then, let's run System File Checker (SFC) to repair Windows Vista system files.
Step 2: Run System File Checker (SFC) to repair Windows Vista system files
=================================================
1. Click Start, type "cmd" (without the quote) in the Start Search bar, right-click cmd.exe and click run as administrator.
2. Input the following commands and press Enter after each line.sfc /scannow
Note: There is a SPACE between "SFC" and "/Scannow". This command will take several minutes to complete.
Restart the computer.
Then, I suggest downloading the Standalone Installer and installing it in Clean Boot Mode.
Step 3: Download Windows Vista SP2 Standalone Installer
====================================================
1. Download Windows Vista SP2 Standalone Installer from the link below according to the System Type:
Windows Vista Service Pack 2 Five Language Standalone for Windows Vista 32-bit (KB948465) (Size: 348.3 MB)
http://www.microsoft.com/downloads/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3&DisplayLang=en
Windows Vista Service Pack 2 Five Language Standalone for Windows Vista 64-bit (KB948465) (Size: 577.4 MB)
http://www.microsoft.com/downloads/details.aspx?FamilyID=656c9d4a-55ec-4972-a0d7-b1a6fedf51a7&DisplayLang=en
Step 4: Install Windows Vista SP2 in Clean Boot Mode
=========================================
Please disable all startup items and third party services when booting to avoid conflict when installing Windows Vista SP2.1. Click "Start", type: MSCONFIG in the search box and press Enter.
Note: Please click "Continue" if the "User Account Control" window pops up.
2. Click "Services", check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
3. Click "Startup", click "Disable All", click "OK" and restart the computer.
Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup. This shouldn't affect the system or other programs. We can manually run these programs later.4. Please double click the downloaded Standalone Installer and follow the instructions to install Windows Vista SP2.
To restore the computer to use a Normal Startup, repeat step 1 above. Then click "Normal Startup" on the General tab, click "OK", and then restart the computer.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”- Marked as answer by Magon LiuModerator Tuesday, September 13, 2011 2:41 AM
Tuesday, September 6, 2011 9:11 AMModerator