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Printer Problems

    Question

  • Since installing Windows 10 my printer does not work. The printer is an HP ENVY 4500. When I try to print a file the computer says "NO PRINTER INSTALLED". I have tried reinstalling the printer software, uninstalling then reinstalling the HP driver software. When I go the printer information I can get printouts with no problem, so the driver is installed correctly, but the Windows 10 does not recognize the printer is installed, and keeps saying "NO PRINTER INSTALLED".  
    Saturday, September 05, 2015 2:50 PM

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