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Windows live mail 2011 and winows mail freezes when attempting to create new mail on Vista SP2 RRS feed

  • Question

  • with both Windows live mail 2011 and Windows mail when the new mail button is clicked on or selected to create a new e-mail the whole program freezes and goes into automatic restart mode. You can receive, reply and forward messages fine and all the settings for the pop and smtp have been checked and double checked. I have uninstalled windows live and completely reinstalled it and totally removed the anti-virus program and tried again still with no success. The only event log entry is as below and is created every time - I have run SFC /scannow which shows all fine.

     

    Faulting application wlmail.exe, version 15.4.3502.922, time stamp 0x4c9b06aa, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0xc0000374, fault offset 0x000afaf8, process id 0x169c, application start time 0x01cb6fb77c150967.

    Any ideas gratefully received

    Wednesday, October 20, 2010 8:16 AM