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Basic services in Vista Business are Restricted RRS feed

  • Question

  • Thank you for your time to look at this and offer me some suggestions.

    I've got a vista business system with 2G RAM, a P4 processor, and several hard drives.

    I'm unsure, but it's possible someone ran a 'hardening' utility on the system.

    Problems I'm having is that a list of basic functions like creating a folder, running a run command, opening control panel pops up a window saying that that feature is Restricted and to contact the Administrator.

    I'm logged in as the latent Administrator's account.

    I've gone through the system for days looking for where the 'lock down' might be.  I've look through Services, (was able to open) MSConfig, local group policy, etc., and no luck.

    I've even restarted in Safe Mode and the Restriction still remains.

    Is there a way to 'reset' the Vista program? I'm looking for he simplest way to solve this problem.

    If no, can you suggest where i might look to find these Restriction settings?

    Thank you

    Friday, April 10, 2009 10:57 PM

Answers

  • Hello,

     

    According to your problem description, let us perform the following steps to narrow down cause of the issue.

     

    If you installed some update packages or software on the computer recently, please try restoring the system to the point before the issue occurred.

     

    System Restore

    1) Before we start, please close all open files and close all open programs.

    2) Click Start; click All Programs; click Accessories; click System Tools; and click System Restore. The System Restore user interface should appear.

    3) Click Next.

    4) From the restore points available, select an appropriate restore point before problem occurs and click Next.

    5) Click Next again. The restore process will run and your system will restart automatically.

     

    For more information, please refer to the article below:

    http://windowshelp.microsoft.com/Windows/en-US/Help/9f6d755a-74bb-4a7d-a625-d762dd8e79e51033.mspx

     

    Update the anti-virus to the latest version and perform a full computer scanning

     

    Make sure to login the system as the built-in Administrator account

     

    Then you might try running the System File Checker, which might help to recover the corruption of the systems files.

     

    System File Checker

    1) Click Start button, copy and paste "cmd" (without the quotation marks); in the above Programs list, right-click the cmd icon and select Run as administrator.

    2) In the Command window, type "sfc /scannow" (without the quotation marks), and then press ENTER.

    NOTE: You may be prompted for your Windows vista CD-ROM. Insert the CD-ROM into the CD-ROM drive or DVD-ROM drive, and then click Retry.

    3) After the scan has completed, remove the Windows Vista CD-ROM from the disc drive and then restart your computer.

     

    If the problem persists, we should repair Windows Vista.

     

    In-place Upgrade Installation

    Technically, you won’t lose any data to take an In-place Upgrade Installation. In order to avoid any unexpected problem, I suggest you backup your data before taking In-place Upgrade Installation.

     

    1. Start the computer by using the current Operating System.

    2. Insert the Windows Vista DVD in the computer's DVD drive.

    3. Use one of the following procedures, as appropriate:

    • If Windows automatically detects the DVD, the Install now screen appears.

    Click Install now.

    • If Windows does not automatically detect the DVD, follow these steps:

    a. Click Start, type (Drive: )\setup.exe in the Start Search box, and then click Enter.

    Note: (Drive: ) is the drive letter of the computer's DVD drive.

    b. Click Install now.

    4. When you reach the "Which type of installation do you want?" screen, click Upgrade to upgrade the current operating system to Windows Vista.

     

    Installing and reinstalling Windows

    http://windowshelp.microsoft.com/Windows/en-US/help/e77344fa-e978-464c-953e-eba44f0522671033.mspx

     

    Good Luck!

    Andy

    • Marked as answer by Andy Song Friday, April 17, 2009 9:22 AM
    Monday, April 13, 2009 8:17 AM