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BSOD f4 1033 RRS feed

  • Question

  • Having BSOD Troubles lately, happens at anytime.

    Here is the minidump

    https://skydrive.live.com/redir?resid=1CFC4C4C3E73F327!123

    Any help would be appreciated.

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7601.2.1.0.768.3
      Locale ID: 1033

    Additional information about the problem:
      BCCode: f4
      BCP1: 0000000000000003
      BCP2: FFFFFA8009A6CB30
      BCP3: FFFFFA8009A6CE10
      BCP4: FFFFF800031CE460
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 768_1

    Computer Make:

    Asus Sabertooth Z77

    3570k

    GTX 670

    x64

    MSinfo now added as well.



    • Edited by kwade428 Thursday, October 18, 2012 11:35 PM
    Thursday, October 18, 2012 11:30 PM

Answers

All replies

  • All the errors appear to indicate a problem with the hard disk.

    Consider downloading and testing the disk with SeaTools for Windows:

    http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-win-master/

    As a general precaution back up any critical files beforehand.

    Friday, October 19, 2012 3:55 AM
  • Sorry, the primary SSD or the Secondary HDD?

    Friday, October 19, 2012 4:09 AM
  • I ran all of the basic tests for both the HDD and the SSD.  It has said that they both pass all of them.
    Friday, October 19, 2012 4:10 PM
  • OK, that's good.

    Can you do the following?:

    Start > type eventvwr in the "Search programs and files" box and press "Enter" > expand "Custom Views" and then right-click "Administrative Events" > select "Save all events in Custom View As" and save as an .evtx file

    Then make the resulting .evtx file available via Windows Live SkyDrive.

    Also, did the start of the problem coincide with any hardware or software change?

    Saturday, October 20, 2012 2:12 AM
  • I have uploaded the file labeled as EVENTS.

    There was no hardware change, however the computer is relatively new built at the end of the summer, so about 3 months ago.

    Sunday, October 21, 2012 7:21 PM
  • Around Sept 23 the following error started showing up in the Event Viewer:

    Source - WHEA-Logger

    A corrected hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Internal parity error
    Processor APIC ID: 2

    Are you overclocking in any way?

    Any changes to the system around Sept 23?

    One thing I might suggest is to update the BIOS. The present BIOS version, according to the minidump file, is 1015. There appears to be several updates since, some of which are for improving system stability.

    Also, I would suggest to uninstall Asus Ai Charger software as  there are may errors in the Event log related to Ai Charger.

    Monday, October 22, 2012 1:54 AM
  • I admit I am overclocking slightly, but the BSODs were occurring prior to this time.  I will still remove the overclock and see what happens.  Generally, the pattern for the BSODs is that they occur 60% of the time I restart my computer, 5-10 minutes after the restart.  If there is no BSOD for 5-10 minutes, than there is generally no BSOD at all.

    Also, I don't appear to have this Asus Ai Charger, can't find it under uninstall programs or a search.  Is it part of the Asus AI suite?

    • Edited by kwade428 Monday, October 22, 2012 6:46 PM
    Monday, October 22, 2012 6:40 PM
  • Do you have a program listed as "Ai Charger"?

    The AiCharger.sys may also be a component of the Asus Ai Suite possibly the USB Charger component.

    For troubleshooting you may want to, at least temporarily, uninstall all Asus utilities.

    Tuesday, October 23, 2012 2:11 AM
  • Hi,

    Bug Check Code 0xF4: http://msdn.microsoft.com/en-us/library/ff560372(v=VS.85).aspx

    Also, please boot in Safe Mode to eliminate 3rd party causes, This critical process cannot be terminated for any reasons. Some un-compatible applications or drivers could cause this.


    Spencer

    TechNet Community Support

    • Marked as answer by Juke Chou Sunday, November 11, 2012 9:34 AM
    Tuesday, October 23, 2012 5:17 AM
  • Hi, I'm sorry to bring this up again and it is listed as answered, but the BSOD's have started to continue once more.  I have uploaded the most recent minidumps to the server.  They are still mostly F4 BSOD's, however occasionally there is a 7A BSOD.  

    Any help would be appreciated.

    Sunday, November 18, 2012 6:57 AM
  • Hi,

    Bug Check Code 0x7a:http://msdn.microsoft.com/en-us/library/ff559211(v=vs.85).aspx.

    Hope it helps.

    Regards.


    Spencer

    TechNet Community Support

    Monday, November 19, 2012 9:12 AM