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Windows 7 updates shows checking for updates for more than 6 hours. RRS feed

  • Question

  • Hi Support,

    We have a new desktop PC which contains Windows 7 Professional operating system (64 bit).

    The issue is that when i click on Windows 7 update,it shows checking for updates for more than 6 hours and still it is continuing the same.

    The screenshots are attached for your reference.

    Pls. let me know why it shows the same message for more than 6 hours and still it remains the same.Its a new desktop PC of  HP.

    Your support is highly appreciated.

    Thanks in advance. 

    Regards

    Pradeep.r.

    Friday, December 9, 2016 8:27 AM

Answers

  • Hello,

    this is because (after infinite search) Windows installed required updates explained above.

    Regards.

    • Marked as answer by pradeeppdy Monday, January 30, 2017 11:17 AM
    Friday, January 20, 2017 11:06 AM

All replies

  • Hello,

    see this thread with working solution verified: https://social.technet.microsoft.com/Forums/windows/en-US/a73885c9-3d6a-468c-b8c6-2a18aa198b52/windows-update-taking-forever-again?forum=w7itproinstall

    1. run as ADMINISTRATOR command prompt and run:

    net stop wuauserv (hit enter)

    net stop bits (hit enter)

    2. After these services are stopped install IN THIS ORDER the following updates manually:

    Windows 7 x64 (64 bit)

    KB3177467

    KB3172605

    Windows 7 x86 (32 bit)

    KB3177467

    KB3172605

    3. Reboot you PC

    4. Start Windows Update again (it should take 15 minutes or less)

    Source: http://wu.krelay.de/en/

    Please, let us know.

    _____________________________________

    Please mark the reply as an answer if you find it is helpful.
    Friday, December 9, 2016 9:39 AM
  • Hi pradeeppdy,

    According to your description, we could update the Windows Update Agent to the latest version.

    https://support.microsoft.com/en-us/kb/3138612

    Then we could install the KB3102810 and KB3172605. It is a rollup for Windows 7 SP1 about Windows Update issue.

    https://support.microsoft.com/en-us/kb/3172605

    https://support.microsoft.com/en-us/kb/3102810

    Also we could rename the Software Distribution folder. To do this, follow these steps.

    1.Open an administrative Command Prompt window.

    2.Run the following commands, and press Enter after each command:

    •Net stop wuauserv

    •cd %systemroot%

    •Ren SoftwareDistribution SoftwareDistribution.old

    •Net start wuauserv

    3.Try to install updates again.

    Hope it will be helpful to you


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, December 12, 2016 1:50 AM
  • Hi,

    Haven't received your message a few days, was your issue resolved?
    I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as answer which can help other community members who have same questions and find the helpful reply quickly.
    Best regards,
    Carl


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, December 28, 2016 7:09 AM
  • Hi Carl Fan,

    Sorry for delay in Reply.The problem is automatically resolved.It has automatically started  checking for Windows updates for more than 10 hours after that Windows updates has started installing automatically.

    After installed the Windows 7 Updates,it asked to restart the computer.After restarted the computer,it is working fine without any issue.

    Regards

    Pradeep.R

    Friday, January 20, 2017 5:50 AM
  • Hello,

    this is because (after infinite search) Windows installed required updates explained above.

    Regards.

    • Marked as answer by pradeeppdy Monday, January 30, 2017 11:17 AM
    Friday, January 20, 2017 11:06 AM