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'consider replacing battery' and new battery will not charge, flashing light

    Question

  • Toshiba Satellite: So after 2 new battery's were installed, only flashing light, will not charge, will not even turn on. When I install the old battery it come on.
    Saturday, March 4, 2017 9:27 PM

All replies

  • Sounds strictly like a hardware problem with either the batteries and/or the hardware charging circuits in the Toshiba laptop and nothing controlled by Windows.

    You need to consult with Toshiba about this situation!


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    Saturday, March 4, 2017 10:20 PM
  • Hi,

    Are the new batteries listed in the device manager?
    If it is listed, try to update the driver from the device manager.

    For a third party product, it is recommended to ask for help from the Toshiba support. They are more familiar with their product and they may have more resources to help you.

    Best regards,
    Joy.


    Please remember to mark the replies as answers if they help.
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    Tuesday, March 7, 2017 9:34 AM
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