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IP8540 not logging in, but the pc will using lync. Phone says Cannot connect to the network. RRS feed

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    IP8540 not logging in, but the pc will using lync. Phone says Cannot connect to the network.

     

    The pc logs in and the phone says connect VIA pc but it will not go through. Any ideas?

    Wednesday, December 21, 2011 8:01 PM

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    Hi,ACZwicker,

    Would you please elaborate on your question with more details?It's a bit ambiguous to understand your scenario exactly?

    Anyway,here are some great articles written by one of Microsoft MVP Jeff Schertz about Lync phone edition devices configuration and updating for your reference.Also please make sure you have the Lync server and phone edition fully patched.

    http://blog.schertz.name/2010/12/configuring-lync-server-for-phone-edition-devices/

    http://blog.schertz.name/2011/01/updating-lync-phone-edition-devices/

    Regards,

     

    Sharon Shen

    TechNet Community Support

    ******************************************************************************************************************************************************* Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community memb
    • Proposed as answer by Sharon.Shen Thursday, December 29, 2011 8:12 AM
    • Marked as answer by Sharon.Shen Tuesday, January 3, 2012 6:07 AM
    Friday, December 23, 2011 5:51 AM