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Missing Start Menu Icons - Blank Tiles Windows 8.1 RRS feed

  • Question

  • I am experiencing missing icons from the tiles on windows 8.1 Start Screen and App screen. Sometimes they are all there, sometimes only a few, and sometimes none. My desktop always displays my icons. The only area that is affected is the Start menu and apps. Please help. Thank you!
    Monday, October 27, 2014 5:32 PM

Answers

  • Hi,

    Firstly, run App Troubleshooter to see if it could resolve the issue.

    In addition, let's try to rebuild the icon cache:

    open a cmd.exe, kill the Explorer.exe with Taskmgr and run those commands:
    cd /d %userprofile%\AppData\Local
    attrib –h IconCache.db
    del IconCache.db
    start explorer

    Also, if it didn't occur before, we could do a system restore to roll back to a previous time when everything worked fine.


    Karen Hu
    TechNet Community Support

    Tuesday, October 28, 2014 8:32 AM

All replies

  • They'll help you over here.

    Windows 8.1 forums on Microsoft Answers

     

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Tuesday, October 28, 2014 1:53 AM
  • Hi,

    Firstly, run App Troubleshooter to see if it could resolve the issue.

    In addition, let's try to rebuild the icon cache:

    open a cmd.exe, kill the Explorer.exe with Taskmgr and run those commands:
    cd /d %userprofile%\AppData\Local
    attrib –h IconCache.db
    del IconCache.db
    start explorer

    Also, if it didn't occur before, we could do a system restore to roll back to a previous time when everything worked fine.


    Karen Hu
    TechNet Community Support

    Tuesday, October 28, 2014 8:32 AM