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Multi pop-up when called RRS feed

  • Question

  • Hello,

    I have a user who gets multi pop-ups form SfB when he get's a call, see screenshot

    Tuesday, June 28, 2016 7:08 AM

Answers

  • Does the user have a private line configured or simring?

    https://technet.microsoft.com/en-us/library/gg412728.aspx

    Had the same issue with a executive <> secretary setup, removing the private line fixed the issue.

    • Proposed as answer by Liinus Wednesday, June 29, 2016 2:43 PM
    • Marked as answer by Niko.Cheng Saturday, July 9, 2016 5:27 AM
    Wednesday, June 29, 2016 2:26 PM

All replies

  • Hi 

    From where the  user is receiving  the call , is that a peer to peer call or he gets that from the PSTN.Make sure that the client side version is updated to the latest. 


    Linus || Please mark posts as answers/helpful if it answers your question.

    Wednesday, June 29, 2016 10:18 AM
  • Does the user have a private line configured or simring?

    https://technet.microsoft.com/en-us/library/gg412728.aspx

    Had the same issue with a executive <> secretary setup, removing the private line fixed the issue.

    • Proposed as answer by Liinus Wednesday, June 29, 2016 2:43 PM
    • Marked as answer by Niko.Cheng Saturday, July 9, 2016 5:27 AM
    Wednesday, June 29, 2016 2:26 PM
  • checked and there is no privat line configured for this user
    Monday, July 4, 2016 9:57 AM