Lost all my contacts and emails in Outlook when I changed Profile


  • Help! One of the email accounts in outlook 2007 wasn't opening - a error message came up every time I tried to access the account. I looked online and the advice was to create a new outlook profile. I did this but stupidly deleted the old profile. I now can't get outlook to sync with either of my email accounts and I've lost all my contacts in the address book. Worse still I synced my iphone and have now lost all the contacts in there and its changed the email settings on my iphone so I can't access emails on there any more...

    Bit of a disaster really. Any help would be much appreciated!

    Thursday, February 28, 2013 7:48 PM


  • Hi

    Did you try the OWA?

    If those contact are store on Exchange Server, it will not be deleted.

    If they are on local Pst File, you need to manually import .pst file data into Outlook after recreate the profile


    Check above KB for ”How to manage .pst files in Microsoft Outlook“


    Zi Feng
    TechNet Community Support

    Friday, March 1, 2013 8:08 AM