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Windows 8 fails to shutdown after Windows update RRS feed

  • Question

  • We have Windows 8 Professional 64 bit installed. Whenever we update the OS with an Windows update, which requires a restart, the system fails to shutdown.

    We have to manually shut down  the system, after guessing when an update is complete. And then manually restart the system.

    Wednesday, January 2, 2013 8:48 AM

Answers

  • Hi,

    Base on my experience, Windows 8 will not shut down after Windows update, but restart instead.

    I suggest to perform these tests to troubleshoot the issue:

    1 Run chkdsc /r /f and sfc /scannow

    2 Reset Windows Update components:

    http://support.microsoft.com/kb/971058

    This should also apply for Windows 8

    3 Disable firewall and security programs.

    Hope that helps.


    Leo Huang
    TechNet Community Support

    • Marked as answer by Leo Huang Sunday, January 13, 2013 3:45 AM
    Thursday, January 3, 2013 3:38 AM

All replies

  • Hi,

    Base on my experience, Windows 8 will not shut down after Windows update, but restart instead.

    I suggest to perform these tests to troubleshoot the issue:

    1 Run chkdsc /r /f and sfc /scannow

    2 Reset Windows Update components:

    http://support.microsoft.com/kb/971058

    This should also apply for Windows 8

    3 Disable firewall and security programs.

    Hope that helps.


    Leo Huang
    TechNet Community Support

    • Marked as answer by Leo Huang Sunday, January 13, 2013 3:45 AM
    Thursday, January 3, 2013 3:38 AM
  • This is a serious bug in windows 8 pro I just experienced as well. I ran updates earlier and it suggested to restart to apply updates. I shut down the machine but it restarted anyway. If I had left this and didn't notice it would have cost me all that electricity and is completely unacceptable behavior. Is Microsoft issuing a fix for this?
    Wednesday, June 19, 2013 6:03 AM