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wmi reverse performance adapter maintenance utility stopped working RRS feed

  • Question

  • Hi am using a del latitude d630 running a windows vista Enterprise with Service pack 2, with a 32 bit OS. I started experiencing problems with eht display where the screen would fricker and at times freez, the computer also became very slow especially while starting up and the fun would move at high uneven speeds.

    I updated the bios to A17 and the Nvidia drivers to the latest using windows updates to NVIDIA Quadro NVS 135M. I also disabled most of the services running.

    This only worked for a while (1day) and the problem cam up again I have a blured screen now and the 'wmi reverse performance adapter maintenance utility stopped working' keeps poping to the screen. I have searched several forums and non seems to be giving the solution please help me on this it has been running for quite a while.

     

    I have also opted to restore to an earlier date but the earliest date after 5 days that the systemrestore gives is still during the time that I was experiencing the problem. I am looking for the solution for this menace.

     

    Regards

    Monday, September 27, 2010 7:10 AM

Answers

  • Hi,

    Thank you for your post!

    I would appreciate if you can clarify the following questions:

    1. When did this issue begin to occur?

    2.Can you associate with any software\hardware change?

    Please make sure the system is free of virus and obtain the latest Windows updates.

    This issue can occur due to hardware or software conflictions. Regards,

    Certain things you can try are to find out the root cause of the problem are given below.

     

    1.  Have a look whether you can reproduce the problem in safe mode.

     

    Start your computer in safe mode

    http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode

     

    If behavior doesn’t persist in safe mode, it indicates that a third party program or service is preventing you from performing the action as supposed to.

     

    To validate or determine which service/startup item could be causing this, restart the computer and boot to desktop normally. Once done, perform clean boot.

     

    2.  Clean Boot prevents software conflicts by preventing the startup items and non Microsoft services from loading. This way you can safely follow the process of elimination to check which application is causing this behavior.

     

    Refer:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    Note: Ensure that you put your computer back to normal startup mode after completing the troubleshooting steps. Steps are available in the article given above.

     

     


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    Monday, October 4, 2010 8:23 AM
    Moderator