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Remote Desktop Services RRS feed

  • Question

  • Dear Team,

    I am facing some issues with remote desktop services (client system is not getting connected   to server through remotely desktop)

    Kindly help me out - +91 7898918955

    Regards,

    Ravi Jasuja


    • Edited by Ravi Jasuja Friday, March 18, 2016 8:51 AM
    • Moved by TP []MVP Friday, March 18, 2016 8:08 PM RDS
    Friday, March 18, 2016 8:50 AM

Answers

  • Hi Ravi,

    To order to further troubleshoot the issue, would you please tell us the exact error message when the connection fails?

    Please ensure that there is no issue with physical network and DNS resolution.

    You may ping the remote system’s IP address and FQDN from the client system to verify those.

    In addition, TCP port 3389 on the remote system must be open.

     Best Regards,

    Amy


    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Edited by Amy Wang_ Monday, March 21, 2016 8:44 AM
    • Proposed as answer by Amy Wang_ Thursday, March 24, 2016 12:00 PM
    • Marked as answer by Amy Wang_ Tuesday, April 5, 2016 8:23 AM
    Monday, March 21, 2016 8:43 AM