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windows dvd maker not working RRS feed

  • Question

  • when im importing videos the maker closes automatically,and  its show windows dvd maker has stopped working

     

     

    Wednesday, February 23, 2011 7:16 PM

Answers

  • Hi,

    This issue may occur when third party codec cause conflict with Windows DVD Maker. If you have any installed, please uninstall it.

    If the issue persists, please tell us the detailed error message from Event viewer. Usually, it will give us message like "Fault Module Name:    iac25_32.ax". Then find the  iac25_32.ax and rename it. Issue will be resolved.

    Regards,


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    Tuesday, March 1, 2011 6:01 AM
    Moderator