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DPM 2012R2 RU9 MMC Admin console crash RRS feed

  • Question

  • Hi,

    I have applied the Rollup version 9 to my DPM 2012R2 server, all seemed fine no errors during the install, now after a restart the console wont work.. not much in the event viewer except the following:

    Log Name:      Application
    Source:        MSDPM
    Date:          5/11/2016 9:50:57 AM
    Event ID:      999
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      DPMserver2012R2.domain.com
    Description:
    The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    An unexpected error caused a failure for process 'msdpm'.  Restart the DPM process 'msdpm'.

    Problem Details:
    <FatalServiceError><__System><ID>19</ID><Seq>1</Seq><TimeCreated>5/11/2016 2:50:57 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>Exception</ExceptionType><ExceptionMessage>-2147023564</ExceptionMessage><ExceptionDetails>System.Exception: -2147023564</ExceptionDetails></FatalServiceError>


    the message resource is present but the message is not found in the string/message table

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSDPM" />
        <EventID Qualifiers="0">999</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2016-05-11T14:50:57.000000000Z" />
        <EventRecordID>547295</EventRecordID>
        <Channel>Application</Channel>
        <Computer>DPMserver2012R2.domain.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>An unexpected error caused a failure for process 'msdpm'.  Restart the DPM process 'msdpm'.

    Problem Details:
    &lt;FatalServiceError&gt;&lt;__System&gt;&lt;ID&gt;19&lt;/ID&gt;&lt;Seq&gt;1&lt;/Seq&gt;&lt;TimeCreated&gt;5/11/2016 2:50:57 PM&lt;/TimeCreated&gt;&lt;Source&gt;DpmThreadPool.cs&lt;/Source&gt;&lt;Line&gt;163&lt;/Line&gt;&lt;HasError&gt;True&lt;/HasError&gt;&lt;/__System&gt;&lt;ExceptionType&gt;Exception&lt;/ExceptionType&gt;&lt;ExceptionMessage&gt;-2147023564&lt;/ExceptionMessage&gt;&lt;ExceptionDetails&gt;System.Exception: -2147023564&lt;/ExceptionDetails&gt;&lt;/FatalServiceError&gt;
    </Data>
        <Binary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inary>
      </EventData>
    </Event>

    Please help!



    • Edited by Dicerielly Wednesday, May 11, 2016 3:04 PM
    Wednesday, May 11, 2016 3:01 PM