"Make text and other items larger or smaller" setting changes to Small by itself RRS feed

  • Question

  • In Windows 7 Enterprise, if you right-click on the desktop and choose "Screen resolution", there is a link called "Make text and other items larger or smaller". In there you can choose one of the following:

    Smaller 100% (default)
    Medium 125%
    Larger 150%

    Some of our users change that setting from the default (100%) to the "Medium - 125%" setting. One of our users is reporting that this setting randomly changes back to the default value of 100%. Sometimes it changes between the time she logs of and goes home and the time she comes in the next day. But other times it changes while she is working. I deleted her Windows profile so a new one would be created the next time she logged in, thinking it may be corrupt, but this did not fix the problem. This is a Dell Optiplex 780 box running Windows 7 Enterprise. I've also run sfc /scannow and it says there are no problems to fix.

    No other users are reporting this symptom.

    Any ideas?
    Friday, December 7, 2012 11:04 PM

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