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HP ENVY Beats audio edition is very slow. RRS feed

  • Question

  • I have a HP envy computer with an I7 processors with 6gb of ram. I have plenty of room left on my hard drive. I have tried running malwarebytes and CCleaner on this computer and I still connect fix this. This computer should be very fast. It is randomly fast and then it randomly boggs down. If there is anyone with a solution I could really use the help. I have seemed to try everything. Please let me know. Thankyou
    Thursday, December 25, 2014 4:18 AM

Answers

  • You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot

    Other things you can do:

    1. Disk clean Up

    2.Disk Defragmentation

    3.chkdsk to examine computer's HD.

    4. Make sure all the drivers are updated as well as Windows.


    S.Sengupta, Windows Entertainment and Connected Home MVP

    • Marked as answer by Yolanda Zhu Monday, January 5, 2015 10:03 AM
    Friday, December 26, 2014 1:32 AM

All replies

  • You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot

    Other things you can do:

    1. Disk clean Up

    2.Disk Defragmentation

    3.chkdsk to examine computer's HD.

    4. Make sure all the drivers are updated as well as Windows.


    S.Sengupta, Windows Entertainment and Connected Home MVP

    • Marked as answer by Yolanda Zhu Monday, January 5, 2015 10:03 AM
    Friday, December 26, 2014 1:32 AM
  • Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file to Onedrive or a file sharing service and put a link to it in your next post
    *
    If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem.  The work around is to edit the registry.  If you are not comfortable doing this DONT.  If you are, backup the key before you do
    Press Win+"R" and input regedit

    Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"

    Wanikiya and Dyami--Team Zigzag

    Friday, December 26, 2014 4:43 AM