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What is the difference between desktop Edge, Windows 10 mobile Edge, Windows 8.1 phone IE11? RRS feed

  • Question

  • I have a Windows 10 Enterprise 15063.1088 system that accesses a security camera DVR via local IP.

    When i login i get a message that i need to download (DL) an addon: IVSWeb.exe. (this is presented as a blackbox with DL URL in center over what should be camera feeds)

    DLing, installing, adding site to compatibility list, relaxing Edge security settings, etc. does not change the behavior (prompted to DL IVSWeb.exe).

    When i use browser emulation the results are the same (IE 8 through 11) UNTIL i get to Microsoft Edge - Windows 10 Mobile. This setting along with Internet Explorer 11 - Windows Phone 8.1 Update and Internet Explorer 10 - Windows Phone 8 allow me to access the DVR and view camera feeds.

    This behavior is duplicated if i use IE 11 browser then enable emulation. Prompted to DL addon until emulation hits Internet Explorer 11 - Windows Phone 8.1 Update

    My question is:

    What is difference between desktop Edge (cant stream camera feeds) and emulated Windows 10 mobile Edge (can stream camera feeds)?

    Same for IE:

    What is the difference between desktop IE 11( cant stream camera feeds)  and emulated IE 11 (can stream camera feeds)?

    (in researching this i have just downloaded a couple of the browser VMs to test)


    Preparation plus Opportunity = Luck

    Tuesday, July 3, 2018 9:39 AM

All replies

  • Hi,

    some websites may serve up different versions of websites for mobile and desktop users. You can test this by using the UserAgent selection dropdown on the Emulation tab of the f12 dev too, choosing the Windows Phone UA or another mobile UA. The host may use UA sniffing and redirect to a mobile portal... typically the mobile url is prefixed with m or mobile.

    IE has security zones, and on domain networks may use Enterprise Site mode lists to control which emulation mode is used to present a website. This in-turn may limit the type and bit-ness of ActiveX controls (PE dlls) that are allowed to run in the security zone that the user or network administrators have placed the Host. Tools>Manage Addons>Show All Addons will list the ActiveX and COM components installed. You double click an item to display its properties page that will list the bit-ness of the ActiveX control(s) that are installed. Tools>Manage Addons>Downloaded Program files... lists those ActiveX controls that were installed via a cab file.

    You find out which IE security zone a host has been mapped to using the File>Properties in IE. Other web browsers do not use the IE Security zone schema. Security granularity is by host.

    Regards.

    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us


    Rob^_^

    Tuesday, July 3, 2018 10:03 PM
  • Thank you for the detailed reply!

    I should have been more clear instead of glossing over steps taken already when i said "DLing, installing, adding site to compatibility list, relaxing Edge security settings, etc. does not change the behavior (prompted to DL IVSWeb.exe)."

    I have added both the online camera portal and the internal DVR application (while they are different they both stream video through the browser and both prompted for DLing the addon).

    I have modified Agent settings, browser engine, registered the DLLs, etc...

    Good info on the redirect. This appears to have something to do with it, the mobile version of both the portal and DVR app seem to be less restrictive than the full browser version. I have narrowed it down to a ocx error that i found after running a performance profiler.


    Preparation plus Opportunity = Luck

    Tuesday, July 3, 2018 11:15 PM
  • Tools>Manage Addons>Show all addons.

    locate the IVSWeb.exe ActiveX control in the list and double click it to show its properties page. By rights the software vendor should provide an x86 and x64 version of their control. Since it is deployed as an Downloaded Programs file (.cab), it probably won't have a x64 version.

    You should include the properties page (click the Copy button) of the third party addon with your questions about IE management on domain networks.

    There is a link button at the bottom of the properties page that you can click to do a web search of the dll.

    eg. https://www.bing.com/search?q=IVSWeb.exe

    … curiously the search results product a number of Malware flags. There are no links to the vendors support or download site. It appears that it is only downloadable from software distribution sites. ivsweb.com is now a company for electronic measuring systems.

    You could try https://www.cctvcamerapros.com/MPEG4-DVR-Viewer-Setup-s/86.htm for help with third-party addons. (not MS). You install unsupported software at your own risk. Probably it is no longer compatibile with IE or other web browsers. You will have to uninstall it (if you can) and find a replacement software product. You are certainly in the wrong MS support forum.

    Regards.

    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us


    Rob^_^

    Thursday, July 5, 2018 12:24 AM
  • Hi,

    Is this the download url? vssweb.net

    you can check your installation of their plugin at

    http://www.vssweb.net/check-plugin.shtml?device=yes

    their support address is http://www.vssweb.net/signup/assistance.shtml

    possibly you have ActiveX filtering turned on in IE11.

    Regards.

    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us


    Rob^_^

    Thursday, July 5, 2018 8:50 PM