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Error when attempting to change alias RRS feed

  • Question

  • We're trying to change the alias on a user's mailbox but we're getting the following message

    "The Exchange server address list service failed to respond. This could be because of an address list or email address policy configuration error."

    We've never run into this before.  We're currently running Exchange 2007 SP3.  Has anyone come across this before?

    Thursday, March 17, 2011 8:21 PM

Answers

All replies

  • Is the Exchange System Attendant service running on the server?


    --- Rich Matheisen MCSE+I, Exchange MVP
    • Marked as answer by Richard5474 Tuesday, March 22, 2011 4:25 PM
    Friday, March 18, 2011 12:31 AM
  • Hi Richard5474,

    Please also post the error events ralated the issue in the Event Viewer.

    Please run the Exbpa in the Toolbox to do a system check.

    More information:

    Creating a new mailbox in Exchange 2007 with the new-mailbox cmdlet fails with Address List Service not Available

    http://blogs.msdn.com/b/dgoldman/archive/2007/11/16/creating-a-new-mailbox-in-exchange-2007-with-the-new-mailbox-cmdlet-fails-with-address-list-service-not-available.aspx

    Frank Wang

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tngfb@microsoft.com  

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Richard5474 Tuesday, March 22, 2011 4:25 PM
    Friday, March 18, 2011 8:50 AM
  • Hi Richard5474,

    Any updates?


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, March 21, 2011 6:58 AM
  • Hi Richard5474,

    Any updates?


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, March 22, 2011 7:46 AM
  • Thanks Frank, had to restart the SA service even though it was running.  All good now.
    Tuesday, March 22, 2011 4:25 PM