Error in Portal Crawl Webservice


  • Hi,

    I am getting "Error in PortalCrawl Web Service. " error while crawling people.

    I have checked the below blog and i have implemented those:

    However i am still getting the same error :

    Error in PortalCrawl Web Service.

    Tried the below options also:

    1) Recycled all app pool's.

    2) Restarted timer and search service

    3) Did IISRESET

    4) Recreated the search service Application

    5) checked all permissions in User profile service.

    How to fix this?

    Thank you

    Saturday, January 28, 2012 7:27 AM

All replies

  • Hi,

    Did you also Disable the Loopback check on your local servers. If not, then DisableLoopbackCheck and then reboot your servers.

    After that it should work.


    Saturday, January 28, 2012 10:46 AM
  • Hi.

    (Given it's not the disableloopbackcheck, that would probably not fail on servername...and all crawl would rpobably fail)

    The sps3:// indicates that it is the People crawl that fails. In order for that to work, the content access acount must have permissions to crawl that store.

    Read this which has a guide to fix it:


    Good luck


    Thomas Balkeståhl - Technical Specialist - SharePoint -
    Saturday, January 28, 2012 11:53 AM
  • Hi,

    Thank you very much for the reply.

    The link which i provided in the first post, says about the same setting. I have given full permissions.

    Disable loopbackcheck is also done.

    However the same error.

    Monday, January 30, 2012 5:04 AM
  • Hi,

    Please create a new site collection at the root path (like http://servername) of the web application if you have not, and then crawl again.



    Thursday, February 2, 2012 8:18 AM
  • Hi,

    I have created a site collection at the root path. Did a crawl and it shows same error message

    Thursday, February 2, 2012 11:13 AM
  • Have you deleted the content source and recreated it?

    At the time of the error, what do you get in the ULS log? (14Hive\LOGS\)



    Thomas Balkeståhl - Technical Specialist - SharePoint -
    Thursday, February 2, 2012 11:26 AM