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Windows 7 hangs on startup RRS feed

  • Question

  • My PC hangs at startup. Nothing works, no mouse, no keyboard, everything just freezes! I turn on the PC in the morning and turn it off at night when i go to bed. It only freezes when I first turn it on in the morning. It also freezes if I put it to sleep for 2hours or more, on waking up it will freeze. The only way to 'unfreeze' it is to do a hard reboot by pressing on the power button for awhile. The weird thing is, if i use to PC for a few hours then decide to reboot it, it works perfectly fine. Seems like it hangs after the PC has been off/idle for too long. This issue has been happening since October 2010. First it would hang maybe once a week. Now i have the problem everyday!

    The is no errors in my event logs. The only errors are from when I do the restart. There are no errors under system, nor under applications. (That's because I fixed all errors)

    Hardware diagnostics did not find any hardware problem. That tool even did a memory test for me and found no errors.

    Avast did not find any viruses.

    I do a disk defrag and cleanup every week.

    Windows is always updated.

    I use a selective startup. The only Services running at startup are all Microsoft services and avast and Startup only runs windows live messenger and avast. PC still freeze alright.

     

    I'm using a HP Pavilion Elite HPE-188d Desktop PC specs are:

    Windows® 7 Home Premium 64-bit
    Intel® Core™ i7 processor 860 @ 2.80Ghz
    8 GB DDR3
    External (2) 5.25", Internal (2) 3.5"
    1 TB SATA 3G Hard Disk Drive (7200 rpm)
    Blu-ray player & SuperMulti DVD burner with LightScribe Technology; BlueRay Disc Player & SuperMulti SATA Drive and Double Layer with LightScribe Technology
    NVIDIA® GeForce® GTX 260 Special Edition; up to 5374 MB total available graphics memory, with 1.8 GB dedicated
    Wireless LAN 802.11 b/g/n

     

    I have called tech support as my PC is still under warranty. Tech support couldn't find anything wrong and recommended that I reformat the PC. I don't want to reformat my PC as I don't know if some of my licenses will still be valid after I reformat.

    Note: I cannot open my case or my warranty is void.

     

    Someone please help me solve this problem. Thank you.

     

    Tuesday, January 18, 2011 3:27 AM

Answers

  • I have called tech support as my PC is still under warranty. Tech support couldn't find anything wrong and recommended that I reformat the PC. I don't want to reformat my PC as I don't know if some of my licenses will still be valid after I reformat.

    You can try an InPlace Upgrade [1][2] to repair your windows. Your programs are still usable after doing the InPlace upgrade. This should repair all missing/damaged files.

    André

    [1] http://support.microsoft.com/kb/2255099
    [2] http://www.sevenforums.com/tutorials/3413-repair-install.html

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Leo Huang Friday, January 28, 2011 2:33 AM
    Tuesday, January 18, 2011 2:49 PM

All replies

  • I have called tech support as my PC is still under warranty. Tech support couldn't find anything wrong and recommended that I reformat the PC. I don't want to reformat my PC as I don't know if some of my licenses will still be valid after I reformat.

    You can try an InPlace Upgrade [1][2] to repair your windows. Your programs are still usable after doing the InPlace upgrade. This should repair all missing/damaged files.

    André

    [1] http://support.microsoft.com/kb/2255099
    [2] http://www.sevenforums.com/tutorials/3413-repair-install.html

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Leo Huang Friday, January 28, 2011 2:33 AM
    Tuesday, January 18, 2011 2:49 PM
  • I had issues with Windows 7 locking up after a powerdown.  Once I had done a power on it would get just so far and totally lockup.  I had found that if on powerup, I went into safe mode and then 'restarted' into normal windows everything worked great.  I had read all of the post I could find and everything I tried wouldn't work.  Finally the other day I tried something different.  I was using a PCI wireless card(802.11 b/g/n) for the internet from Linksys.  I took it out and installed a D-link USB wireless adapter.  All of the sudden I had no issues with a shutdown and power on.  It seems as if when it did a power on after a shutdown, it would hang on the wireless card.  While I built my computer from scratch, most of it is the same as yours.  I am however running a i5 3.0 ghz.  I hope this helps.
    Friday, July 19, 2013 3:14 PM