no sound on laptop RRS feed

  • Question


    I Just purchased the Hewlitt Packard dv9644ca laptop.  It came with vista on it but i had the techs where i bought it remove the vista and install windows xp pro

    The sound doesn't work and it says there isnt a card installed or the drivers are not there?

    Also they had trouble finding drivers for the nvidia Gforce 8600M GS on the nvidia site...had to go online for them.\


    I LOADED UP UNREAL TOURNAMENT 2K3 AND WHEN I GO TO PLAY IT IT SAYS THE GRAPHIC CARD is possibly to old for this game???how is that possible..please help me or direct me

    thank you


    Sunday, December 16, 2007 5:53 AM


  • Hello,


    Thanks for your post!


    Drivers for Windows XP


    I performed a search for the driver of Nvidia Geforce 8600M GS in Nvidia website, the search result linked me to:



    It’s an available driver designed for Nvidia Geforce 8600M GS running with Windows XP according to Products Supported tab on that page.


    For the sound issue, you may try to reinstall the latest driver downloaded from the following page:




    Support Information


    This forum is for Windows Vista related issues. For the question you posted, please use the Microsoft public newsgroups for Windows XP hardware (microsoft.public.windowsxp.hardware) which would be the most relevant newsgroup for your question.



    I feel very sorry to hear that you’ve downgraded Windows Vista into Windows XP. If you find some difficulties or unsatisfying features in using Windows Vista, please let us know, we will be happy and honored to assist you.


    Thanks! Merry Christmas!


    Important Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.



    Lionel Chen

    Microsoft Online Community Support


    Tuesday, December 18, 2007 6:14 AM