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Cannot get updates from WSUS server RRS feed

  • Question

  • Hello,

    I just installed a new Win7 64bit machine and using WSUS in our environment. After installation, this computer cannot get updates from WSUS server. Other Windows client are OK. Windowsupdate.log is in below. Could anybody help me about this issue? Thanks a lot.

    Windowsupdate.log:

    2016-02-26 16:07:12:165  452 500 Misc ===========  Logging initialized (build: 7.6.7600.320, tz: +0800)  ===========
    2016-02-26 16:07:12:165  452 500 Misc   = Process: C:\Windows\system32\svchost.exe
    2016-02-26 16:07:12:165  452 500 Misc   = Module: c:\windows\system32\wuaueng.dll
    2016-02-26 16:07:12:165  452 500 Service *************
    2016-02-26 16:07:12:165  452 500 Service ** START **  Service: Service startup
    2016-02-26 16:07:12:165  452 500 Service *********
    2016-02-26 16:07:12:274  452 500 Agent   * WU client version 7.6.7600.320
    2016-02-26 16:07:12:274  452 500 Agent   * Base directory: C:\Windows\SoftwareDistribution
    2016-02-26 16:07:12:290  452 500 Agent   * Access type: No proxy
    2016-02-26 16:07:12:290  452 500 Agent   * Network state: Connected
    2016-02-26 16:07:57:966  452 500 Report CWERReporter::Init succeeded
    2016-02-26 16:07:57:966  452 500 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2016-02-26 16:07:57:966  452 500 Agent   * Prerequisite roots succeeded.
    2016-02-26 16:07:57:966  452 500 Agent ***********  Agent: Initializing global settings cache  ***********
    2016-02-26 16:07:57:966  452 500 Agent   * WSUS server: http://as-serv-07:8530
    2016-02-26 16:07:57:966  452 500 Agent   * WSUS status server: http://as-serv-07:8530
    2016-02-26 16:07:57:966  452 500 Agent   * Target group: (Unassigned Computers)
    2016-02-26 16:07:57:966  452 500 Agent   * Windows Update access disabled: No
    2016-02-26 16:07:57:966  452 500 DnldMgr Download manager restoring 0 downloads
    2016-02-26 16:07:57:982  452 500 AU ###########  AU: Initializing Automatic Updates  ###########
    2016-02-26 16:07:57:982  452 500 AU   # WSUS server: http://as-serv-07:8530
    2016-02-26 16:07:57:982  452 500 AU   # Detection frequency: 8
    2016-02-26 16:07:57:982  452 500 AU   # Approval type: Scheduled (Policy)
    2016-02-26 16:07:57:982  452 500 AU   # Scheduled install day/time: Every day at 13:00
    2016-02-26 16:07:57:982  452 500 AU   # Auto-install minor updates: Yes (Policy)
    2016-02-26 16:07:57:982  452 500 AU   # Will interact with non-admins (Non-admins are elevated (Policy))
    2016-02-26 16:07:57:982  452 500 AU   # Will display featured software notifications (Policy)
    2016-02-26 16:07:57:997  452 500 AU Setting AU scheduled install time to 2016-02-27 05:00:00
    2016-02-26 16:07:58:231  452 500 Report ***********  Report: Initializing static reporting data  ***********
    2016-02-26 16:07:58:231  452 500 Report   * OS Version = 6.1.7601.1.0.65792
    2016-02-26 16:07:58:231  452 500 Report   * OS Product Type = 0x00000030
    2016-02-26 16:07:58:247  452 500 Report   * Computer Brand = Dell Inc.
    2016-02-26 16:07:58:247  452 500 Report   * Computer Model = Precision WorkStation T5500 
    2016-02-26 16:07:58:262  452 500 Report   * Bios Revision = A06
    2016-02-26 16:07:58:262  452 500 Report   * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A06
    2016-02-26 16:07:58:262  452 500 Report   * Bios Release Date = 2010-09-16T00:00:00
    2016-02-26 16:07:58:262  452 500 Report   * Locale ID = 2052
    2016-02-26 16:07:58:278  452 500 AU Successfully wrote event for AU health state:0
    2016-02-26 16:07:58:278  452 500 AU Initializing featured updates
    2016-02-26 16:07:58:278  452 500 AU Found 0 cached featured updates
    2016-02-26 16:07:58:278  452 500 AU Successfully wrote event for AU health state:0
    2016-02-26 16:07:58:294  452 500 AU Successfully wrote event for AU health state:0
    2016-02-26 16:07:58:294  452 500 AU AU finished delayed initialization
    2016-02-26 16:07:58:294  452 500 AU #############
    2016-02-26 16:07:58:294  452 500 AU ## START ##  AU: Search for updates
    2016-02-26 16:07:58:294  452 500 AU #########
    2016-02-26 16:07:58:340  452 500 AU <<## SUBMITTED ## AU: Search for updates [CallId = {C3EA0E72-5D84-456C-A072-A178C523CA0D}]
    2016-02-26 16:07:58:465  452 de4 Report Uploading 1 events using cached cookie, reporting URL = http://as-serv-07:8530/ReportingWebService/ReportingWebService.asmx
    2016-02-26 16:07:58:699  452 de4 Report Reporter successfully uploaded 1 events.
    2016-02-26 16:07:58:699  452 de4 Agent *************
    2016-02-26 16:07:58:699  452 de4 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2016-02-26 16:07:58:699  452 de4 Agent *********
    2016-02-26 16:07:58:699  452 de4 Agent   * Online = No; Ignore download priority = No
    2016-02-26 16:07:58:699  452 de4 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2016-02-26 16:07:58:699  452 de4 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2016-02-26 16:07:58:699  452 de4 Agent   * Search Scope = {Machine}
    2016-02-26 16:09:06:329  452 de4 Agent Update {A0DD7E72-90EC-41E3-B370-C86A245CD44F}.100 has no local extended metadata. Not returning it.
    2016-02-26 16:09:06:329  452 de4 Agent Update {C9834186-A976-472B-8384-6BB8F2AA43D9}.102 has no local extended metadata. Not returning it.
    2016-02-26 16:09:06:329  452 de4 Agent Update {25AED893-7C2D-4A31-AE22-28FF8AC150ED}.200 has no local extended metadata. Not returning it.
    2016-02-26 16:09:06:329  452 de4 Agent Update {E3FDE9F8-14D6-4B5C-911C-FBA9E0FC9887}.101 has no local extended metadata. Not returning it.
    2016-02-26 16:09:06:329  452 de4 Agent Update {CD8D80FE-5B55-48F1-B37A-96535DCA6AE7}.100 has no local extended metadata. Not returning it.

    Friday, February 26, 2016 8:24 AM

All replies

  • Hi,

    You only post half of the log. There is no fatal error in the log. Please post the rest of the log here.

    When you click check the updates on the client, what happens? If the client is failed to finish the check, please post the error code here.

    Best Regards,


    Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, February 29, 2016 5:36 AM
  • Hi,

    I’m writing to just check in to see if the suggestions were helpful. If you need further help, please feel free to reply this post directly so we will be notified to follow it up.

    Best Regards,


    Steven Lee Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Sunday, March 6, 2016 12:40 PM