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New WSUS 80244019 errors and other issues RRS feed

  • Question

  • I installed a new server that took the place of my previous one I used for testing. The new one is using the previous IP.

    All of my clients are showing errors. When I attempt to manually install them I am getting 80244019 errors.
    Any ideas at this point would be helpful I keep chasing down issues but nothing seem to result in forward progress. What am I
    missing. Thanks

    How do you specify your WSUS server in GPO? By IP address? hostname? Full Qualified Domain Name?

    I am using the ip address http://ipaddress:8530

    • Can you clients ping to the WSUS server by IP/hostname/FQDN?

    yes

    • Can you clients ping to some Internet hosts, ex. www.yahoo.com or www.google.com?

    yes

     

    • Could you check status of "Background Intelligent Transfer Service" in your clients, is it started?

    Yes Running

     

    • Would you check WindowsUpdate.log under %SystemRoot% ( usually drive C:\Windows) in your clients?

    Have checked. Some of the errors are.

    2015-09-24 07:50:48:457 1424 2f20 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2015-09-24 07:50:48:457 1424 2f20 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037

    WARNING:     IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 2, GetLastError=2250
    2015-09-24 09:02:47:076 1424 13d0 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2015-09-24 09:02:47:077 1424 13d0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037

    2015-09-24 10:17:43:110 1444 14e8 Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
    2015-09-24 10:17:43:110 1444 14e8 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154



    2015-09-24 10:17:56:024 1444 17c4 Handler Detected download state is dsStart
    2015-09-24 10:17:56:024 1444 17c4 Handler Adding windows8.1-kb3080042-x64.cab (entire file) to request list.
    2015-09-24 10:17:56:025 1444 17c4 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2015-09-24 10:17:56:026 1444 17c4 IdleTmr WU operation (GenerateAllDownloadRequests, operation # 261) stopped; does not use network; is at background priority
    2015-09-24 10:17:56:026 1444 17c4 DnldMgr ***********  DnldMgr: New download job [UpdateId = {1D4069F2-75B0-41B2-B8F3-7B7EDFC25678}.200]  ***********
    2015-09-24 10:17:56:040 1444 9d0 AU   # Pending download calls = 12
    2015-09-24 10:17:56:040 1444 9d0 AU <<## SUBMITTED ## AU: Download updates
    2015-09-24 10:17:56:040 1444 9d0 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
    2015-09-24 10:17:56:043 1444 9d0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2015-09-24 10:17:56:057 1444 9d0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2015-09-24 10:17:56:756 1444 17c4 DnldMgr   * BITS job initialized, JobId = {608CD46D-8FD1-48FB-865B-62C30FBEF920}
    2015-09-24 10:17:56:767 1444 17c4 DnldMgr   * Downloading from http://10.10.1.111:8530/Content/A8/15CD3ACFF88665897143B392D41D8C23E1F2D4A8.cab to C:\Windows\SoftwareDistribution\Download\1bb2875f02fafc07d03fc0d23e6bf7e2\windows8.1-kb3080042-x64.cab (full file).
    2015-09-24 10:17:56:773 1444 17c4 IdleTmr WU operation (DownloadManagerDownloadJob) started; operation # 841; does use network; is not at background priority; will NOT stop idle timer
    2015-09-24 10:17:56:773 1444 17c4 IdleTmr Incremented idle timer priority operation counter to 2
    2015-09-24 10:17:56:777 1444 17c4 DnldMgr *********
    2015-09-24 10:17:56:777 1444 17c4 DnldMgr **  END  **  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
    2015-09-24 10:17:56:777 1444 17c4 DnldMgr *************
    2015-09-24 10:17:56:779 1444 2014 DnldMgr WARNING: BITS job {608CD46D-8FD1-48FB-865B-62C30FBEF920} failed, updateId = {1D4069F2-75B0-41B2-B8F3-7B7EDFC25678}.200, hr = 0x80190194, BG_ERROR_CONTEXT = 5
    2015-09-24 10:17:56:779 1444 2014 DnldMgr   Progress failure bytes total = 576497, bytes transferred = 0
    2015-09-24 10:17:56:779 1444 2014 DnldMgr   Failed job file: URL = http://10.10.1.111:8530/Content/A8/15CD3ACFF88665897143B392D41D8C23E1F2D4A8.cab, local path = C:\Windows\SoftwareDistribution\Download\1bb2875f02fafc07d03fc0d23e6bf7e2\windows8.1-kb3080042-x64.cab
    2015-09-24 10:17:56:780 1444 2014 DnldMgr CUpdateDownloadJob::GetNetworkCostSwitch() Neither unrestricted or restricted network cost used, so using current cost
    2015-09-24 10:17:56:839 1444 2014 IdleTmr WU operation (DownloadManagerDownloadJob, operation # 841) stopped; does use network; is not at background priority; will NOT start idle timer (task did not previously stop it
    2015-09-24 10:17:56:839 1444 2014 IdleTmr Decremented idle timer priority operation counter to 1
    2015-09-24 10:17:56:843 1444 2014 DnldMgr Error 0x80244019 occurred while downloading update; notifying dependent calls.
    2015-09-24 10:17:56:843 1444 9d0 AU >>##  RESUMED  ## AU: Download update [UpdateId = {940D9904-5B84-4E50-B983-770A934AC25D}]
    2015-09-24 10:17:56:843 1444 9d0 AU   # WARNING: Download failed, error = 0x80244019
    2015-09-24 10:17:56:854 1444 17c4 DnldMgr ***********  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]  ***********
    2015-09-24 10:17:56:854 1444 17c4 DnldMgr   * Call ID = {84FF98CE-F0E8-4EB4-A82D-17ACEBC45979}
    2015-09-24 10:17:56:854 1444 17c4 DnldMgr   * Priority = 2, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2015-09-24 10:17:56:854 1444 17c4 DnldMgr   * Updates to download = 1
    2015-09-24 10:17:56:854 1444 17c4 Agent   *   Title = Update for Windows Server 2012 R2 (KB3073874)
    2015-09-24 10:17:56:854 1444 17c4 Agent   *   UpdateId = {88A3AC18-CA27-47BB-9711-E5215639C9CE}.200
    2015-09-24 10:17:56:854 1444 17c4 Agent   *     Bundles 1 updates:
    2015-09-24 10:17:56:854 1444 17c4 Agent   *       {2B1850A9-73C7-48C6-8E1B-92B27A7C1997}.200
    2015-09-24 10:17:56:855 1444 17c4 EP Got WSUS Client/Server URL: "http://10.10.1.111:8530/ClientWebService/client.asmx"
    2015-09-24 10:17:56:855 1444 17c4 PT +++++++++++  PT: Synchronizing file locations  +++++++++++
    2015-09-24 10:17:56:855 1444 17c4 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://10.10.1.111:8530/ClientWebService/client.asmx
    2015-09-24 10:17:56:855 1444 17c4 IdleTmr WU operation (CAgentProtocolTalker::GetFileLocations_WithRecovery) started; operation # 843; does use network; is at background priority
    2015-09-24 10:17:56:879 1444 17c4 IdleTmr WU operation (CAgentProtocolTalker::GetFileLocations_WithRecovery, operation # 843) stopped; does use network; is at background priority
    2015-09-24 10:17:56:881 1444 17c4 DnldMgr *********
    2015-09-24 10:17:56:881 1444 17c4 DnldMgr **  END  **  DnldMgr: Download Call Complete [Call 3 for caller AutomaticUpdates has completed; signaling completion.]
    2015-09-24 10:17:56:881 1444 17c4 DnldMgr *************
    2015-09-24 10:17:56:882 1444 9d0 AU Download call completed, hr = 0x80244019
    2015-09-24 10:17:56:882 1444 17c4 DnldMgr ***********  DnldMgr: New download job [UpdateId = {2B1850A9-73C7-48C6-8E1B-92B27A7C1997}.200]  ***********
    2015-09-24 10:17:56:884 1444 17c4 DnldMgr   * Queueing update for download handler request generation.
    2015-09-24 10:17:56:884 1444 17c4 DnldMgr Generating download request for update {2B1850A9-73C7-48C6-8E1B-92B27A7C1997}.200
    2015-09-24 10:17:56:884 1444 17c4 IdleTmr WU operation (GenerateAllDownloadRequests) started; operation # 845; does not use network; is at background priority
    2015-09-24 10:17:56:886 1444 17c4 Handler Generating request for CBS update 2B1850A9-73C7-48C6-8E1B-92B27A7C1997 in sandbox C:\Windows\SoftwareDistribution\Download\97cff881a8212939de4cbac413ac7513
    2015-09-24 10:17:56:886 1444 17c4 Handler Selecting self-contained because update has express payload but server doesn't support it.
    2015-09-24 10:17:56:886 1444 17c4 Handler Selected payload type is ptSelfContained
    2015-09-24 10:17:56:887 1444 17c4 Handler Detected download state is dsStart
    2015-09-24 10:17:56:887 1444 17c4 Handler Adding windows8.1-kb3073874-x64.cab (entire file) to request list.
    2015-09-24 10:17:56:887 1444 9d0 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
    2015-09-24 10:17:56:888 1444 17c4 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2015-09-24 10:17:56:889 1444 17c4 IdleTmr WU operation (GenerateAllDownloadRequests, operation # 845) stopped; does not use network; is at background priority
    2015-09-24 10:17:56:889 1444 17c4 DnldMgr ***********  DnldMgr: New download job [UpdateId = {2B1850A9-73C7-48C6-8E1B-92B27A7C1997}.200]  ***********
    2015-09-24 10:17:56:890 1444 9d0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2015-09-24 10:17:56:891 1444 17c4 DnldMgr   * BITS job initialized, JobId = {B7319085-4847-4C13-8D6D-FA5700BE198B}
    2015-09-24 10:17:56:901 1444 17c4 DnldMgr   * Downloading from http://10.10.1.111:8530/Content/2B/A3F8896B934359859B01C6147B04CFC6AEC8C32B.cab to C:\Windows\SoftwareDistribution\Download\97cff881a8212939de4cbac413ac7513\windows8.1-kb3073874-x64.cab (full file).

     

     

    Thanks

     

    Thursday, September 24, 2015 3:56 PM

Answers

  • I installed a new server that took the place of my previous one I used for testing. The new one is using the previous IP.

    All of my clients are showing errors. When I attempt to manually install them I am getting 80244019 errors.
    Any ideas at this point would be helpful I keep chasing down issues but nothing seem to result in forward progress. What am I
    missing. Thanks

    How do you specify your WSUS server in GPO? By IP address? hostname? Full Qualified Domain Name?

    I am using the ip address http://ipaddress:8530

    • Can you clients ping to the WSUS server by IP/hostname/FQDN?

    yes

    • Can you clients ping to some Internet hosts, ex. www.yahoo.com or www.google.com?

    yes

     

    • Could you check status of "Background Intelligent Transfer Service" in your clients, is it started?

    Yes Running

     

    • Would you check WindowsUpdate.log under %SystemRoot% ( usually drive C:\Windows) in your clients?

    Have checked. Some of the errors are.

    2015-09-24 07:50:48:457 1424 2f20 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2015-09-24 07:50:48:457 1424 2f20 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037

    WARNING:     IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 2, GetLastError=2250
    2015-09-24 09:02:47:076 1424 13d0 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2015-09-24 09:02:47:077 1424 13d0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037

    2015-09-24 10:17:43:110 1444 14e8 Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
    2015-09-24 10:17:43:110 1444 14e8 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154



    2015-09-24 10:17:56:024 1444 17c4 Handler Detected download state is dsStart
    2015-09-24 10:17:56:024 1444 17c4 Handler Adding windows8.1-kb3080042-x64.cab (entire file) to request list.
    2015-09-24 10:17:56:025 1444 17c4 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2015-09-24 10:17:56:026 1444 17c4 IdleTmr WU operation (GenerateAllDownloadRequests, operation # 261) stopped; does not use network; is at background priority
    2015-09-24 10:17:56:026 1444 17c4 DnldMgr ***********  DnldMgr: New download job [UpdateId = {1D4069F2-75B0-41B2-B8F3-7B7EDFC25678}.200]  ***********
    2015-09-24 10:17:56:040 1444 9d0 AU   # Pending download calls = 12
    2015-09-24 10:17:56:040 1444 9d0 AU <<## SUBMITTED ## AU: Download updates
    2015-09-24 10:17:56:040 1444 9d0 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
    2015-09-24 10:17:56:043 1444 9d0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2015-09-24 10:17:56:057 1444 9d0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2015-09-24 10:17:56:756 1444 17c4 DnldMgr   * BITS job initialized, JobId = {608CD46D-8FD1-48FB-865B-62C30FBEF920}
    2015-09-24 10:17:56:767 1444 17c4 DnldMgr   * Downloading from http://10.10.1.111:8530/Content/A8/15CD3ACFF88665897143B392D41D8C23E1F2D4A8.cab to C:\Windows\SoftwareDistribution\Download\1bb2875f02fafc07d03fc0d23e6bf7e2\windows8.1-kb3080042-x64.cab (full file).
    2015-09-24 10:17:56:773 1444 17c4 IdleTmr WU operation (DownloadManagerDownloadJob) started; operation # 841; does use network; is not at background priority; will NOT stop idle timer
    2015-09-24 10:17:56:773 1444 17c4 IdleTmr Incremented idle timer priority operation counter to 2
    2015-09-24 10:17:56:777 1444 17c4 DnldMgr *********
    2015-09-24 10:17:56:777 1444 17c4 DnldMgr **  END  **  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]
    2015-09-24 10:17:56:777 1444 17c4 DnldMgr *************
    2015-09-24 10:17:56:779 1444 2014 DnldMgr WARNING: BITS job {608CD46D-8FD1-48FB-865B-62C30FBEF920} failed, updateId = {1D4069F2-75B0-41B2-B8F3-7B7EDFC25678}.200, hr = 0x80190194, BG_ERROR_CONTEXT = 5
    2015-09-24 10:17:56:779 1444 2014 DnldMgr   Progress failure bytes total = 576497, bytes transferred = 0
    2015-09-24 10:17:56:779 1444 2014 DnldMgr   Failed job file: URL = http://10.10.1.111:8530/Content/A8/15CD3ACFF88665897143B392D41D8C23E1F2D4A8.cab, local path = C:\Windows\SoftwareDistribution\Download\1bb2875f02fafc07d03fc0d23e6bf7e2\windows8.1-kb3080042-x64.cab
    2015-09-24 10:17:56:780 1444 2014 DnldMgr CUpdateDownloadJob::GetNetworkCostSwitch() Neither unrestricted or restricted network cost used, so using current cost
    2015-09-24 10:17:56:839 1444 2014 IdleTmr WU operation (DownloadManagerDownloadJob, operation # 841) stopped; does use network; is not at background priority; will NOT start idle timer (task did not previously stop it
    2015-09-24 10:17:56:839 1444 2014 IdleTmr Decremented idle timer priority operation counter to 1
    2015-09-24 10:17:56:843 1444 2014 DnldMgr Error 0x80244019 occurred while downloading update; notifying dependent calls.
    2015-09-24 10:17:56:843 1444 9d0 AU >>##  RESUMED  ## AU: Download update [UpdateId = {940D9904-5B84-4E50-B983-770A934AC25D}]
    2015-09-24 10:17:56:843 1444 9d0 AU   # WARNING: Download failed, error = 0x80244019
    2015-09-24 10:17:56:854 1444 17c4 DnldMgr ***********  DnldMgr: Begin Downloading Updates [CallerId = AutomaticUpdates]  ***********
    2015-09-24 10:17:56:854 1444 17c4 DnldMgr   * Call ID = {84FF98CE-F0E8-4EB4-A82D-17ACEBC45979}
    2015-09-24 10:17:56:854 1444 17c4 DnldMgr   * Priority = 2, NetworkCostPolicy = 6, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
    2015-09-24 10:17:56:854 1444 17c4 DnldMgr   * Updates to download = 1
    2015-09-24 10:17:56:854 1444 17c4 Agent   *   Title = Update for Windows Server 2012 R2 (KB3073874)
    2015-09-24 10:17:56:854 1444 17c4 Agent   *   UpdateId = {88A3AC18-CA27-47BB-9711-E5215639C9CE}.200
    2015-09-24 10:17:56:854 1444 17c4 Agent   *     Bundles 1 updates:
    2015-09-24 10:17:56:854 1444 17c4 Agent   *       {2B1850A9-73C7-48C6-8E1B-92B27A7C1997}.200
    2015-09-24 10:17:56:855 1444 17c4 EP Got WSUS Client/Server URL: "http://10.10.1.111:8530/ClientWebService/client.asmx"
    2015-09-24 10:17:56:855 1444 17c4 PT +++++++++++  PT: Synchronizing file locations  +++++++++++
    2015-09-24 10:17:56:855 1444 17c4 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://10.10.1.111:8530/ClientWebService/client.asmx
    2015-09-24 10:17:56:855 1444 17c4 IdleTmr WU operation (CAgentProtocolTalker::GetFileLocations_WithRecovery) started; operation # 843; does use network; is at background priority
    2015-09-24 10:17:56:879 1444 17c4 IdleTmr WU operation (CAgentProtocolTalker::GetFileLocations_WithRecovery, operation # 843) stopped; does use network; is at background priority
    2015-09-24 10:17:56:881 1444 17c4 DnldMgr *********
    2015-09-24 10:17:56:881 1444 17c4 DnldMgr **  END  **  DnldMgr: Download Call Complete [Call 3 for caller AutomaticUpdates has completed; signaling completion.]
    2015-09-24 10:17:56:881 1444 17c4 DnldMgr *************
    2015-09-24 10:17:56:882 1444 9d0 AU Download call completed, hr = 0x80244019
    2015-09-24 10:17:56:882 1444 17c4 DnldMgr ***********  DnldMgr: New download job [UpdateId = {2B1850A9-73C7-48C6-8E1B-92B27A7C1997}.200]  ***********
    2015-09-24 10:17:56:884 1444 17c4 DnldMgr   * Queueing update for download handler request generation.
    2015-09-24 10:17:56:884 1444 17c4 DnldMgr Generating download request for update {2B1850A9-73C7-48C6-8E1B-92B27A7C1997}.200
    2015-09-24 10:17:56:884 1444 17c4 IdleTmr WU operation (GenerateAllDownloadRequests) started; operation # 845; does not use network; is at background priority
    2015-09-24 10:17:56:886 1444 17c4 Handler Generating request for CBS update 2B1850A9-73C7-48C6-8E1B-92B27A7C1997 in sandbox C:\Windows\SoftwareDistribution\Download\97cff881a8212939de4cbac413ac7513
    2015-09-24 10:17:56:886 1444 17c4 Handler Selecting self-contained because update has express payload but server doesn't support it.
    2015-09-24 10:17:56:886 1444 17c4 Handler Selected payload type is ptSelfContained
    2015-09-24 10:17:56:887 1444 17c4 Handler Detected download state is dsStart
    2015-09-24 10:17:56:887 1444 17c4 Handler Adding windows8.1-kb3073874-x64.cab (entire file) to request list.
    2015-09-24 10:17:56:887 1444 9d0 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
    2015-09-24 10:17:56:888 1444 17c4 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2015-09-24 10:17:56:889 1444 17c4 IdleTmr WU operation (GenerateAllDownloadRequests, operation # 845) stopped; does not use network; is at background priority
    2015-09-24 10:17:56:889 1444 17c4 DnldMgr ***********  DnldMgr: New download job [UpdateId = {2B1850A9-73C7-48C6-8E1B-92B27A7C1997}.200]  ***********
    2015-09-24 10:17:56:890 1444 9d0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2015-09-24 10:17:56:891 1444 17c4 DnldMgr   * BITS job initialized, JobId = {B7319085-4847-4C13-8D6D-FA5700BE198B}
    2015-09-24 10:17:56:901 1444 17c4 DnldMgr   * Downloading from http://10.10.1.111:8530/Content/2B/A3F8896B934359859B01C6147B04CFC6AEC8C32B.cab to C:\Windows\SoftwareDistribution\Download\97cff881a8212939de4cbac413ac7513\windows8.1-kb3073874-x64.cab (full file).

     

     

    Thanks

     

    I just installed a new WSUS server as well on Windows 2012 R2. To use the new server you need to clear the WSUS cache on the client. This involves stopping the wuauserv on the client (net stop wuauserv). Removing the contents of C:\Windows\SoftwareDistribution, then restarting the wuauserv. Let me know if this solves your issue on the clients that are pointed to the new server. This must be done when moving from a WSUS 3.0 SP2 server to Windows 2012 R2 WSUS. Hope this helps.



    • Edited by antwesor Friday, September 25, 2015 7:14 PM
    • Proposed as answer by Steven_Lee0510 Sunday, October 11, 2015 1:15 PM
    • Marked as answer by Steven_Lee0510 Sunday, October 11, 2015 11:07 PM
    Friday, September 25, 2015 5:02 PM