Windows 10 cleanup.


  • Hi Microsoft support.

    My name is Connie Nelson and I need to clean whatever I have of Windows 10 1607 cause it says my laptop cant run it. I don't like getting on my computer anymore, caus I don't do anything but update, fix, and fix. I do nothing fun. I cant backup cause I'm always poor and forget to get a whatever u call it to back things up. time to sell it. I have a tablet and phone. what do u suggest?

    Thursday, March 9, 2017 10:31 PM

All replies

  • There are several options:

    1.Go for a System Restore. Select any earlier restore point when your computer was running fine.

    2.Reset your PC.

    Reset this PC > Remove everything > Remove files and clean this drive.

    [Navigate to Settings. ...

    1. Select "Update & security"
    2. Click Recovery in the left pane. ...
    3. Click Get started under Reset this PC.
    4. Click either "Keep my files" or "Remove everything," depending on whether you want to keep your data files intact.]

    Use installation media to restore your PC 

    Use installation media to reinstall Windows 10

    3. You may create Use installation media to restore your PC .Use installation media to reinstall Windows 10

    S.Sengupta, Windows Insider MVP

    Friday, March 10, 2017 12:10 AM
  • Hi Connie,

    If you want to sell your computer, clean-up is necessary.

    For Windows 10, it’s an easy work.

    Just go to Settings->Update & security->Recovery->Reset this PC->Get started->Removing everything.

    After this, format other drives if there is.


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    Friday, March 10, 2017 6:42 AM