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Server 2019 Shuts Down Each Week Due to EULA issue.

    Question

  • Hello,

    We have an active directory domain with about 40 users.

    We retain old AD user accounts as inactive to allow for file management and to help fix other issues. So if we count inactive AD users the directory forest has about 80 users all told.

    We installed Windows Server 2019, on a virtual machine, to be used as a software licence server for 3 (three) of our AD users.

    The Windows Server 2019 licence is for 25 users on that machine. Only one of the three active directory users will connect to the server at any time.

    The server keeps shutting down each week due to 'Licencing Compliance Service'  deciding that all those 80 active and inactive AD users will be logging into the server. 

    What is interesting is that the server can then be rebooted and will run again for another week. One would think the compliance service would check licences at boot based on the servers domain.

    QUESTION 1.) Is this a bug or is the server really out of compliance?

    QUESTION 2.) If compliance depends on the number of AD users in the server domain can we use system policy to limit AD users to a specific group (of three users) to comply with the terms?

    QUESTION 3.) If system user policy cannot make the server compliant, can the server be in a sub-domain with only the three users and active directory admin allowed?

    Any ideas would be appreciated.

    Thanks

     


    X

    Friday, May 10, 2019 6:13 PM

All replies

    1. It is not a bug
    2. No
    3. No, the Essentials license demands the server owns all FSMO roles and is the root of the domain.

    Upgrade to Standard is the correct path.


    Mariëtte Knap [alumna Microsoft SBS MVP]
    www.server-essentials.com | Linkedin | Migrations done the easy way
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Friday, May 10, 2019 8:15 PM
  • Thanks,

    In Volume Licencing there were provided both the 'Windows Server 2019 Essentials' and  'Windows Server 2019 Standard'.

    Do I simply install 'Standard' ISO over the essentials?

    ..Or is that something else entirely?

    Seems odd that we got both with the order.


    X

    Friday, May 10, 2019 8:52 PM
    1. Purchase a Windows Server Standard license
    2. Open an administrative PowerShell command
    3. Run the following command to verify the target edition:
      dism /online /Get-TargetEditions
      You should see Target Edition : ServerStandard or something similar
    4. Run the following command to complete the upgrade:
      dism /online /Set-Edition:ServerStandard /ProductKey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX /AcceptEula

    Mariëtte Knap [alumna Microsoft SBS MVP]
    www.server-essentials.com | Linkedin | Migrations done the easy way
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Saturday, May 11, 2019 6:01 AM
  • Hi,

    Open Run, type “msinfo32” and end with enter. Check System Summary – OS Name section, if it is Windows Server Essentials version, as it’s license limitation, it supports up to 25 users & 50 devices. And it must be the PDC which holds all FSMO roles and etc. Once the limitation has not been met, then, Licensing Compliance Service will generate prompt message and automatically re-start system.

    Based on your description, your user/device number has been exceeded the limit number. Please transfer current OS version to Standard version.

    Process mentioned in “Transition from Windows Server Essentials to Windows Server 2012 Standard” can be considered as reference:
    https://docs.microsoft.com/en-us/windows-server-essentials/migrate/transition-from-windows-server-2012-essentials-to-windows-server-2012-standard

    Best Regards,
    Eve Wang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, May 13, 2019 7:05 AM
    Moderator
  • Hi,

    How things are going there on this issue?

    Please let me know if you would like further assistance.

    Best Regards,
    Eve Wang  

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, May 15, 2019 2:30 AM
    Moderator
  • Hi,

    Is there any update?

    Please click “Mark as answer” if any of above reply is helpful. It would make this reply to the top and easier to be found for other people who has the similar problem.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, May 20, 2019 1:12 AM
    Moderator