locked
Slow restart or shutdown new installed Windows 7 x64 RRS feed

  • Question

  • Hi all,

    I have just build a new system with Windows 7 Ultimate 64bit.
    Everything is ok, but only a every restart or shutdown takes about 30-40sec.

    When a select a restart or shutdown after a few seconds my USB devices shutdown and disk stop, but the screen stay on shutting down for 30sec more.
    I made a trace, but a don't see what the problem is, can someone help mee and look at the XML?

    Thanks for the help in advance

    Dropbox links:

    http://dl.dropbox.com/u/18144980/shutdown_BASE%2BCSWITCH%2BDRIVERS%2BPOWER_1.etl
    http://dl.dropbox.com/u/18144980/summary_shutdown.xml

    Saturday, September 24, 2011 10:38 PM

All replies

  • Hi,

     

    Please unplug all necessary hardware and logon with Safe Mode to see if the same issue occurs.

     

    Also remove any third party programs, update the driver and BIOS to the latest version.

     

    Furthermore, you can try to modify the kill time when shutdown:

    1. Click on Start.

    2. Open Run command and type regedit.

    3. In the regedit go at the following Location:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

    4. In the right pane, right click on WaitToKillServiceTimeout and click on Modify.

    5. Type in a number between 2000-20000 (2-20 seconds) and click on OK.

    6. Now Close regedit.

    7. Restart your Pc.

    Hope that helps.

     

    Regards,

    Leo   Huang

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, September 26, 2011 6:27 AM
  • Hi,

    The modification of the registry i all ready did, but no result.

    I figured out the AVKservice.exe from GData is the cause of the delay.
    GData can not give me a solution to make it stop faster.

    Is there a way to let Windows 7 stop this service before it time-out?
    When i kill this service by hand, the system reboot or shutdown with in 8-10 seconds

    On my other Windows 7 system i never had this issue...

    Regards,
    M.


    • Edited by Marvie1 Tuesday, September 27, 2011 1:02 PM
    Tuesday, September 27, 2011 12:47 PM
  • Hi,

     

    You can create a script to kill the process, then put the script to Local Group Policy Editor\User Configuration\Windows Settings\Scripts(Logon/Logoff)\Logoff

     

    Thus when you logoff, the script will be run to kill the process.

     

    For the script, you can contact script forum for help:

    The Official Scripting Guys Forum! Forum

     

     

    Regards,

    Leo   Huang

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, September 29, 2011 2:25 AM
  • Hi Leo,

    Thanks for your reply, but i don't have experience with creating scripts..

    On the scripting forum you are not surpose to ask how to make a script i think...
    I will try and find some examples scripts for killing the process at logoff.

     

    Regards,
    M

    Thursday, September 29, 2011 7:10 PM