locked
Chart for Cholesterol Measurement Lists Incorrect Values RRS feed

  • Question

  • Today I noticed the Chart values for the Cholesterol Measurement are wrong. The Total Cholesterol numbers show in the chart are really the HDL values. Is there any way to me to change these settings?

    Orange County District Attorney

    Thursday, October 2, 2014 4:05 PM

All replies

  • Hello Sandy,

    I am Tom from HealthVault escalations.  Can you please create a support  ticket for this issue?

    https://support2.microsoft.com/oas/default.aspx?LN=en-us&gprid=15467&st=1&wfxredirect=1&sd=gn&x=10&y=14&wfxredirect=1

    I have let the dev team know and they are investigating.

    thanks

    Tom

    MS HealthVault Escalations

    Thursday, October 2, 2014 8:21 PM
  • Hello Tom. I've created a ticket.

    1264778896

    Thanks for the help!


    Orange County District Attorney

    Thursday, October 2, 2014 8:50 PM
  • Hi, Sandy,

    You found a bug in the charting feature. We have a  fix for it, which we are testing now. Our plan is that the fix will be available early next week.

    Thanks for letting us know about the issue and bearing with us while we fix it.

    -Kathy-

    Friday, October 3, 2014 5:38 PM
  • No problem Kathy. Appreciate the help!

    Orange County District Attorney

    Friday, October 3, 2014 5:40 PM
  • Sandy, can you please check and see if this is straightened out for you today?

    Thanks,

    Kathy

    Wednesday, October 8, 2014 10:09 PM
  • It's fixed! Thanks for the work!

    Orange County District Attorney

    Wednesday, October 8, 2014 10:26 PM