Mail merge doesn't work according to the instructions RRS feed

  • Question

  • I have Microsoft office 2007 and I am trying to do a mail merge. I am following the Mail merge wizard and all the steps are working fine until I get toward the end (step 4 of 6). Under replicate labels, it says 'you can copy the layout of the first label to the other labels on the page by clicking the button below'. I click on the button which says 'update all labels' and out of the 30 potential labels on the page, only the first 3 and the last 2 get formatted. When I preview the labels, I find that indeed, only the first 3 labels and last two labels on each page have names and addresses in them.

    I have repeated the process, trying to make sure I am following the directions closely, but I get the same result. I have tried to do the steps independently of the mail merge wizard, just by following the steps in one of the forums, but I also get the same result. 

    What am I missing? HELP!

    Monday, December 29, 2014 8:37 PM