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an epidemic of BSOD - page fault in non paged area - RRS feed

  • Question

  • Within the past week two of my users - one laptop Win7 Ulitmate and a desktop - Win7 Home Premium failed to boot resulting in the BSoD.  

     

    Are there any known problems with recent Windows updates that would cause this? 

     

    Laptop: Running fine - automatic Windows updates enabled - restarted on Monday and it failed to boot - wouldn't self fix - no restore point available.  It was trying to boot to X:\  when OS was on C:\  At command prompt couldn't return to C:\  

    I swapped out the HD in the laptop and rebuilt - ran fine for a day then failed on reboot - no restore point available - was able to get to command prompt X:\ although OS was C:\  Hey X:\ ?? Rebuilt again and updated Bios from Dell A14 to A16.

    Desktop:

    Dell - Studio XPS - Win7 Home Premium - auto updates enabled.  Froze and failed to boot - same symptoms as the laptop however command prompt was c:\.  Called Dell tech support who walked me thru a fix.  

    Dell strongly recommended that I disable auto updates on all my machines as there has been a significant increase in Page Default issues due to a problem with recent  updates - 

    Neither machine had any peripherals installed - stock units.  

    Whats going on?

    Saturday, July 9, 2011 2:08 AM

Answers

  • Hello,

    Bug Check Code 0x50: http://msdn.microsoft.com/en-us/library/ff559023%28v=VS.85%29.aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidums). Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    • Proposed as answer by Miya Yao Tuesday, July 12, 2011 3:12 AM
    • Marked as answer by Miya Yao Friday, July 15, 2011 7:59 AM
    Saturday, July 9, 2011 1:02 PM