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CPU +100% Usage at 132% Freq. is halting Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s) any suggestions RRS feed

  • Question

  • I have running TDA-ThinkorSwim Investing software which experiences periodic performance issues, which reeves the fan or Hard disk then locks up all performance until the TOS performance issue is acknowledged.  TOS uses an internal 7.0 Java.  typical CPU usage is 30-45% but I have seen CPU surging usage as high as 119% with frequency at 132%.  Processing seems to halt, graphics halt or are severely retarded at best.  Using Speedfan software Seeing CPU temps. peak at 85C or 185F. 

    On this higher end and equipped 64 Bit HP Envy Laptop, with a Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s) Machine containing an Intel HD Graphics 4600 card.   

    any suggestions on how to choke off these problems? 

    Friday, September 4, 2015 11:19 AM

Answers

  • We may be able to gain more information about the issue by running a windows performance recorder trace.

    In order to diagnose your problem we need to run Windows performance toolkit the instructions for which can be found in this wiki

    If you have any questions feel free to ask

    Please run the trace when you are experiencing the problem


    Wanikiya and Dyami--Team Zigzag

    Friday, September 4, 2015 12:21 PM