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I cannot get onto my email site as it says the web certifate has a problem with its security. RRS feed

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  • Hi Martine Potts,

    A security certificate, or just “certificate”, is a kind of positive identification for a website as part of the https protocol. Please refer to the link below about "There is a problem with this website's security certificate" when you try to visit a secured website in Internet Explorer

    https://support.microsoft.com/en-us/kb/931850

    To get more information about the issue, we could try follow the steps in the link below.

    http://www.thewindowsclub.com/there-is-a-problem-with-this-websites-security-certificate

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Hope it will be helpful to you


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    Tuesday, October 4, 2016 3:17 AM
    Moderator
  • Hi Martine,

    Haven't received your message a few days, was your issue resolved? Because the case may be closed few days later.
    If you feel the suggestion could be helpful to you, please "mark it as answer" to help other community members who have same questions and find the helpful reply quickly.
    If no, please feel free to post back and tell us the current situation in order to provide further help.
    Best regards,
    Carl Fan


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, October 17, 2016 11:02 AM
    Moderator