locked
I can't use my Windows 8.1 Anymore :( RRS feed

  • Question

  • Hello i use Windows 8.1. I have a code 39 and i can't fix it :(. I tryed a little but Youtube and i tryed websites. I cuttent join microsoft website from google.dk What is wrong with my pc? :(.
    Wednesday, May 13, 2015 11:12 PM

Answers

  • Hi,

    We need more information for analysis. Where did you get the error code 39? Could you boot the computer into Windows system?

    If you mean Device manger error code 39, there are several causes of Code 39 errors:

    •A required device driver is missing.
    • A required binary file is corrupted.
    •There is a problem with the file I/O process.
    •A driver that is referencing an entry point in another binary file is unable to load.

    The related solution is uninstalling and reinstalling the driver.

    More information, please read here:

    Error codes in Device Manager in Windows

    https://support.microsoft.com/en-us/kb/310123/


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Proposed as answer by Karen Hu Wednesday, May 27, 2015 9:27 AM
    • Marked as answer by Michael_LS Friday, May 29, 2015 2:39 AM
    Friday, May 15, 2015 6:13 AM

All replies

  • In most cases, a Code 39 error is caused by either a missing driver.

    While less common, a Code 39 error can also be caused by a corrupt driver or driver related file.

    Kindly go through the following:

    Device driver error: Here’s a guide how to fix code 39 in Windows 8


    S.Sengupta, Windows Experience MVP

    • Proposed as answer by Karen Hu Wednesday, May 27, 2015 9:27 AM
    Wednesday, May 13, 2015 11:23 PM
  • Hi,

    We need more information for analysis. Where did you get the error code 39? Could you boot the computer into Windows system?

    If you mean Device manger error code 39, there are several causes of Code 39 errors:

    •A required device driver is missing.
    • A required binary file is corrupted.
    •There is a problem with the file I/O process.
    •A driver that is referencing an entry point in another binary file is unable to load.

    The related solution is uninstalling and reinstalling the driver.

    More information, please read here:

    Error codes in Device Manager in Windows

    https://support.microsoft.com/en-us/kb/310123/


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Proposed as answer by Karen Hu Wednesday, May 27, 2015 9:27 AM
    • Marked as answer by Michael_LS Friday, May 29, 2015 2:39 AM
    Friday, May 15, 2015 6:13 AM