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Failing to Install/uninstall WMF 4.0 RRS feed

  • Question

  • Hi All,

    I'm trying to upgrade all my servers to Powershell 4.0 for DSC. Most have upgraded ok apart from 5 Server 2008 R2 servers that are refusing to install WMF 4.0 or above. The update seems to successfully install, but then reverts the changes after a reboot. Also fails if I try to uninstall WMF 3.0. Most other updates install fine. .Net Framework 4.5 and above is installed on all the servers.

    Here's what i've tried so far:

    Disabled AV
    Updated Windows Update Agent
    Windows Update repair
    SFC /scannow
    Clean boot
    Renamed Software Distribution
    Installed WMF 5.1 with prerequisites
    msiexec /register /unregister
    checked system profiles

    Here is the Windows Update log. (KB2819745).

    2018-08-31    12:26:19:666     488    2278    Handler    Adding Windows6.1-KB2819745-x64.cab (entire file) to request list.
    2018-08-31    12:26:19:682     488    2278    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2018-08-31    12:26:19:822     488    2278    Misc    Validating signature for C:\Windows\SoftwareDistribution\Download\31babaaa45cee9a47acba0207c097502_ctc\Windows6.1-KB2819745-x64.cab with dwProvFlags 0x00000080:
    2018-08-31    12:26:20:400     488    2278    Misc     Microsoft signed: Yes
    2018-08-31    12:26:20:400     488    2278    DnldMgr    Asking handler to generate non-range requests.
    2018-08-31    12:26:20:400     488    2278    Handler    Generating request for CBS update FA955866-1ED9-4C47-8C1C-995DFF662654 in sandbox C:\Windows\SoftwareDistribution\Download\31babaaa45cee9a47acba0207c097502_ctc
    2018-08-31    12:26:20:400     488    2278    Handler    Selecting self-contained because update does not have express payload.
    2018-08-31    12:26:20:400     488    2278    Handler    Selected payload type is ptSelfContained
    2018-08-31    12:26:20:400     488    2278    Handler    Detected download state is dsHavePackage
    2018-08-31    12:26:20:400     488    2278    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
    2018-08-31    12:26:26:515    6908    bd4    COMAPI    -------------
    2018-08-31    12:26:26:515    6908    bd4    COMAPI    -- START --  COMAPI: Install [ClientId = wusa]
    2018-08-31    12:26:26:515    6908    bd4    COMAPI    ---------
    2018-08-31    12:26:26:515    6908    bd4    COMAPI      - Allow source prompts: Yes; Forced: No; Force quiet: No
    2018-08-31    12:26:26:515    6908    bd4    COMAPI      - Updates in request: 1
    2018-08-31    12:26:26:515    6908    bd4    COMAPI      - ServiceID = {71BD0AA5-CFD8-4AF9-A084-414B2858DED0} Third party service
    2018-08-31    12:26:26:546    6908    bd4    COMAPI      - Updates to install = 1
    2018-08-31    12:26:26:546    6908    bd4    COMAPI    <<-- SUBMITTED -- COMAPI: Install [ClientId = wusa]
    2018-08-31    12:26:26:546     488    200c    Agent    *************
    2018-08-31    12:26:26:546     488    200c    Agent    ** START **  Agent: Installing updates [CallerId = wusa]
    2018-08-31    12:26:26:546     488    200c    Agent    *********
    2018-08-31    12:26:26:546     488    200c    Agent      * Updates to install = 1
    2018-08-31    12:26:26:546     488    200c    Agent      *   Title = Update for Windows (KB2819745)
    2018-08-31    12:26:26:546     488    200c    Agent      *   UpdateId = {281847BB-0AA0-4527-978A-8F1B76B204D2}.501
    2018-08-31    12:26:26:546     488    200c    Agent      *     Bundles 3 updates:
    2018-08-31    12:26:26:546     488    200c    Agent      *       {3D4E9674-ABC1-4D56-B79E-AAADB65496F4}.501
    2018-08-31    12:26:26:546     488    200c    Agent      *       {C753647C-0122-478F-9D45-7A513BF06064}.501
    2018-08-31    12:26:26:546     488    200c    Agent      *       {FA955866-1ED9-4C47-8C1C-995DFF662654}.501
    2018-08-31    12:26:26:640     488    200c    Agent    WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
    2018-08-31    12:26:26:640     488    200c    Agent    WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
    2018-08-31    12:26:26:640     488    200c    Handler    Attempting to create remote handler process as WCBCSAD\Administrator in session 2
    2018-08-31    12:26:26:702     488    200c    DnldMgr    Preparing update for install, updateId = {FA955866-1ED9-4C47-8C1C-995DFF662654}.501.
    2018-08-31    12:26:26:718    7452    20cc    Misc    ===========  Logging initialized (build: 7.6.7601.24085, tz: +0100)  ===========
    2018-08-31    12:26:26:718    7452    20cc    Misc      = Process: C:\Windows\system32\wuauclt.exe
    2018-08-31    12:26:26:718    7452    20cc    Misc      = Module: C:\Windows\system32\wuaueng.dll
    2018-08-31    12:26:26:718    7452    20cc    Handler    :::::::::::::
    2018-08-31    12:26:26:718    7452    20cc    Handler    :: START ::  Handler: CBS Install
    2018-08-31    12:26:26:718    7452    20cc    Handler    :::::::::
    2018-08-31    12:26:26:718    7452    20cc    Handler    Starting install of CBS update FA955866-1ED9-4C47-8C1C-995DFF662654
    2018-08-31    12:26:26:796    7452    20cc    Handler    CBS package identity: Microsoft-Windows-WinMan-WinIP-Package-TopLevel~31bf3856ad364e35~amd64~~7.2.7601.16406
    2018-08-31    12:26:26:796    7452    20cc    Handler    Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\31babaaa45cee9a47acba0207c097502\Windows6.1-KB2819745-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\31babaaa45cee9a47acba0207c097502\inst
    2018-08-31    12:26:31:647     488    249c    Report    REPORT EVENT: {8E177684-8C65-4824-8107-60F1682AE832}    2018-08-31 12:26:26:640+0100    1    181    101    {281847BB-0AA0-4527-978A-8F1B76B204D2}    501    0    wusa    Success    Content Install    Installation Started: Windows successfully started the following update: Update for Windows (KB2819745)
    2018-08-31    12:26:35:344     488    249c    Report    Uploading 2 events using cached cookie, reporting URL = http://10.80.75.177:8530/ReportingWebService/ReportingWebService.asmx
    2018-08-31    12:26:35:922     488    249c    Report    Reporter successfully uploaded 2 events.
    2018-08-31    12:30:09:785    7452    20cc    Handler    Requesting post-reboot reporting for package Microsoft-Windows-WinMan-WinIP-Package-TopLevel~31bf3856ad364e35~amd64~~7.2.7601.16406.
    2018-08-31    12:30:09:785    7452    20cc    Handler    Completed install of CBS update with type=3, requiresReboot=1, installerError=0, hr=0x0
    2018-08-31    12:30:09:785    7452    20cc    Handler    :::::::::
    2018-08-31    12:30:09:785    7452    20cc    Handler    ::  END  ::  Handler: CBS Install
    2018-08-31    12:30:09:785    7452    20cc    Handler    :::::::::::::
    2018-08-31    12:30:09:848     488    200c    Agent    LogHistory called. idUpdate={281847BB-0AA0-4527-978A-8F1B76B204D2}.501, resultMapped=80242014, resultUnMapped=0
    2018-08-31    12:30:09:863     488    200c    Agent    *********
    2018-08-31    12:30:09:863     488    200c    Agent    **  END  **  Agent: Installing updates [CallerId = wusa]
    2018-08-31    12:30:09:863     488    200c    Agent    *************
    2018-08-31    12:30:09:863     488    23ac    AU    AU setting pending client directive to 'Reboot Pending'
    2018-08-31    12:30:09:863     488    23ac    AU    Changing existing AU client directive from 'Install Approval' to 'Reboot Pending', session id = 0x2
    2018-08-31    12:30:09:863     488    23ac    AU    Triggering Offline detection (non-interactive)
    2018-08-31    12:30:09:863     488    23ac    AU    #############
    2018-08-31    12:30:09:863     488    23ac    AU    ## START ##  AU: Search for updates
    2018-08-31    12:30:09:863     488    23ac    AU    #########
    2018-08-31    12:30:09:863    6908    1ee0    COMAPI    >>--  RESUMED  -- COMAPI: Install [ClientId = wusa]
    2018-08-31    12:30:09:863    6908    1ee0    COMAPI      - Install call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)
    2018-08-31    12:30:09:863    6908    1ee0    COMAPI      - Reboot required = Yes
    2018-08-31    12:30:09:863    6908    1ee0    COMAPI    ---------
    2018-08-31    12:30:09:863    6908    1ee0    COMAPI    --  END  --  COMAPI: Install [ClientId = wusa]
    2018-08-31    12:30:09:863    6908    1ee0    COMAPI    -------------
    2018-08-31    12:30:09:863     488    23ac    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {05686822-2317-473B-B039-6DCF945245D3}]
    2018-08-31    12:30:09:863     488    249c    Agent    *************
    2018-08-31    12:30:09:863     488    249c    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-08-31    12:30:09:863     488    249c    Agent    *********
    2018-08-31    12:30:09:863     488    249c    Agent      * Online = No; Ignore download priority = No
    2018-08-31    12:30:09:863     488    249c    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2018-08-31    12:30:09:863     488    249c    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2018-08-31    12:30:09:863     488    249c    Agent      * Search Scope = {Machine}
    2018-08-31    12:30:09:863    9940    20ac    CltUI    AU client got new directive = 'Reboot Pending', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
    2018-08-31    12:30:14:481    6908    bd4    COMAPI    Installation wizard (API) invoking RebootSystem
    2018-08-31    12:30:14:512    6908    bd4    Misc    WARNING: SUS Client is rebooting system.
    2018-08-31    12:30:14:512    6908    bd4    COMAPI    -----------  COMAPI: IUpdateServiceManager::RemoveService  -----------
    2018-08-31    12:30:14:512    6908    bd4    COMAPI      - ServiceId = {71bd0aa5-cfd8-4af9-a084-414b2858ded0}
    2018-08-31    12:30:14:543    6908    bd4    COMAPI    IUpdateService removing volatile scan package service, serviceID = {71BD0AA5-CFD8-4AF9-A084-414B2858DED0}
    2018-08-31    12:30:14:543     488    2278    Agent    WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014
    2018-08-31    12:30:14:543    6908    bd4    COMAPI    WARNING: ISusInternal::RemoveService failed, hr=80248014
    2018-08-31    12:30:14:731     488    23ac    AU    AU received handle event
    2018-08-31    12:30:24:871     488    23ac    Misc    WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
    2018-08-31    12:30:24:871     488    23ac    AU    Launched new AU client for directive 'Reboot Pending', session id = 0x2
    2018-08-31    12:30:24:871     488    23ac    AU    AU received handle event
    2018-08-31    12:30:30:393     488    23ac    AU    Initiating Install-at-shutdown
    2018-08-31    12:30:30:393     488    23ac    Shutdwn    user declined update at shutdown
    2018-08-31    12:30:30:393     488    23ac    AU    Successfully wrote event for AU health state:0
    2018-08-31    12:30:30:393     488    23ac    AU    AU initiates service shutdown
    2018-08-31    12:30:30:393     488    23ac    AU    ###########  AU: Uninitializing Automatic Updates  ###########
    2018-08-31    12:30:31:142     488    249c    Agent      * WARNING: Exit code = 0x8024000B
    2018-08-31    12:30:31:142     488    249c    Agent    *********
    2018-08-31    12:30:31:142     488    249c    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-08-31    12:30:31:142     488    249c    Agent    *************
    2018-08-31    12:30:31:142     488    249c    Agent    WARNING: WU client failed Searching for update with error 0x8024000b
    2018-08-31    12:30:31:142     488    23ac    Agent    Sending shutdown notification to client
    2018-08-31    12:30:31:142     488    23ac    Agent    Sending shutdown notification to client
    2018-08-31    12:30:31:282     488    23ac    Service    *********
    2018-08-31    12:30:31:282     488    23ac    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
    2018-08-31    12:30:31:282     488    23ac    Service    *************
    2018-08-31    12:43:58:752      12    dc8    Misc    ===========  Logging initialized (build: 7.6.7601.24085, tz: +0100)  ===========
    2018-08-31    12:43:58:768      12    dc8    Misc      = Process: C:\Windows\system32\svchost.exe
    2018-08-31    12:43:58:768      12    dc8    Misc      = Module: c:\windows\system32\wuaueng.dll
    2018-08-31    12:43:58:752      12    dc8    Service    *************
    2018-08-31    12:43:58:768      12    dc8    Service    ** START **  Service: Service startup
    2018-08-31    12:43:58:768      12    dc8    Service    *********
    2018-08-31    12:43:59:002      12    dc8    Agent      * WU client version 7.6.7601.24085
    2018-08-31    12:43:59:002      12    dc8    Agent      * Base directory: C:\Windows\SoftwareDistribution
    2018-08-31    12:43:59:002      12    dc8    Agent      * Access type: No proxy
    2018-08-31    12:43:59:002      12    dc8    Agent      * Network state: Connected
    2018-08-31    12:44:44:668      12    dc8    Report    CWERReporter::Init succeeded
    2018-08-31    12:44:44:668      12    dc8    Agent    ***********  Agent: Initializing Windows Update Agent  ***********
    2018-08-31    12:44:44:668      12    dc8    Agent      * Prerequisite roots succeeded.
    2018-08-31    12:44:44:668      12    dc8    Agent    ***********  Agent: Initializing global settings cache  ***********
    2018-08-31    12:44:44:668      12    dc8    Agent      * WSUS server: http://10.80.75.177:8530
    2018-08-31    12:44:44:668      12    dc8    Agent      * WSUS status server: http://10.80.75.177:8530
    2018-08-31    12:44:44:668      12    dc8    Agent      * Target group: Primary School Servers
    2018-08-31    12:44:44:668      12    dc8    Agent      * Windows Update access disabled: No
    2018-08-31    12:44:44:668      12    dc8    DnldMgr    Download manager restoring 0 downloads
    2018-08-31    12:44:44:684      12    dc8    Agent    Attempt 0 to obtain post-reboot results.
    2018-08-31    12:44:44:700      12    dc8    Handler    Post-reboot status for package Microsoft-Windows-WinMan-WinIP-Package-TopLevel~31bf3856ad364e35~amd64~~7.2.7601.16406: 0x80070020.
    2018-08-31    12:44:44:700      12    dc8    Handler    WARNING: Got extended error: "POQ    Operation    CreateFile    OperationData    \??\C:\Windows\fonts\StaticCache.dat"
    2018-08-31    12:44:44:934      12    dc8    Report    ***********  Report: Initializing static reporting data  ***********
    2018-08-31    12:44:44:934      12    dc8    Report      * OS Version = 6.1.7601.1.0.131344
    2018-08-31    12:44:44:934      12    dc8    Report      * OS Product Type = 0x00000007
    2018-08-31    12:44:44:934      12    dc8    Report      * Computer Brand = HP
    2018-08-31    12:44:44:934      12    dc8    Report      * Computer Model = ProLiant ML310e Gen8 v2
    2018-08-31    12:44:44:934      12    dc8    Report      * Bios Revision = P78
    2018-08-31    12:44:44:934      12    dc8    Report      * Bios Name = Default System BIOS
    2018-08-31    12:44:44:934      12    dc8    Report      * Bios Release Date = 2014-03-28T00:00:00
    2018-08-31    12:44:44:934      12    dc8    Report      * Locale ID = 2057
    2018-08-31    12:44:45:152      12    dc8    AU    ###########  AU: Initializing Automatic Updates  ###########
    2018-08-31    12:44:45:168      12    dc8    AU      # WSUS server: http://10.80.75.177:8530
    2018-08-31    12:44:45:168      12    dc8    AU      # Detection frequency: 3
    2018-08-31    12:44:45:168      12    dc8    AU      # Target group: Primary School Servers
    2018-08-31    12:44:45:168      12    dc8    AU      # Approval type: Scheduled (Policy)
    2018-08-31    12:44:45:168      12    dc8    AU      # Scheduled install day/time: Sunday at 11:00
    2018-08-31    12:44:45:168      12    dc8    AU      # Auto-install minor updates: No (Policy)
    2018-08-31    12:44:45:168      12    dc8    AU      # Will interact with non-admins (Non-admins are elevated (Policy))
    2018-08-31    12:44:45:168      12    dc8    AU      # Will display featured software notifications (Policy)
    2018-08-31    12:44:45:214      12    dc8    AU    Setting AU scheduled install time to 2018-09-02 10:00:00
    2018-08-31    12:44:45:214      12    dc8    AU    Successfully wrote event for AU health state:0
    2018-08-31    12:44:45:214      12    dc8    AU    Initializing featured updates
    2018-08-31    12:44:45:214      12    dc8    AU    Found 0 cached featured updates
    2018-08-31    12:44:45:214      12    dc8    AU    Successfully wrote event for AU health state:0
    2018-08-31    12:44:45:214      12    dc8    AU    AU setting pending client directive to 'Install Approval'
    2018-08-31    12:44:45:230      12    dc8    AU    Successfully wrote event for AU health state:0
    2018-08-31    12:44:45:230      12    dc8    AU    AU finished delayed initialization
    2018-08-31    12:44:45:230      12    dc8    AU    #############
    2018-08-31    12:44:45:230      12    dc8    AU    ## START ##  AU: Search for updates
    2018-08-31    12:44:45:230      12    dc8    AU    #########
    2018-08-31    12:44:45:277      12    dc8    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {3DAE105B-B66D-431F-95A8-BFACD28A88D1}]
    2018-08-31    12:44:45:355      12    1348    Agent    *************
    2018-08-31    12:44:45:355      12    1348    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-08-31    12:44:45:355      12    1348    Agent    *********
    2018-08-31    12:44:45:355      12    1348    Agent      * Online = No; Ignore download priority = No
    2018-08-31    12:44:45:355      12    1348    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2018-08-31    12:44:45:355      12    1348    Agent      * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2018-08-31    12:44:45:355      12    1348    Agent      * Search Scope = {Machine}
    2018-08-31    12:45:00:236      12    dc8    AU    WARNING: AU found no suitable session to launch client in
    2018-08-31    12:47:48:370      12    1348    Agent    Update {999FA80E-C59D-4FF6-8268-C6A8C365F428}.201 is pruned out due to potential supersedence
    2018-08-31    12:47:48:370      12    1348    Agent      * Added update {1C930EAB-7B7E-4616-B5B5-D6E4A723BC71}.200 to search result
    2018-08-31    12:47:48:370      12    1348    Agent      * Found 1 updates and 80 categories in search; evaluated appl. rules of 731 out of 2041 deployed entities
    2018-08-31    12:47:48:385      12    1348    Agent    *********
    2018-08-31    12:47:48:385      12    1348    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-08-31    12:47:48:385      12    1348    Agent    *************
    2018-08-31    12:47:48:385      12    1348    Report    REPORT EVENT: {5FD11434-2684-43B7-AF43-E947E5282380}    2018-08-31 12:44:45:152+0100    1    182    101    {281847BB-0AA0-4527-978A-8F1B76B204D2}    501    80070020    wusa    Failure    Content Install    Installation Failure: Windows failed to install the following update with error 0x80070020: Update for Windows (KB2819745).
    2018-08-31    12:47:48:385      12    1348    Report    REPORT EVENT: {22FE50F2-A8C4-43BA-B72C-F774F228E321}    2018-08-31 12:44:45:214+0100    1    188    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎02 ‎September ‎2018 at 11:00:  - 2018-07 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4338818)
    2018-08-31    12:47:48:385      12    1348    Report    REPORT EVENT: {75D8A0CF-98D0-4291-8ABE-7FF5FB7DBB29}    2018-08-31 12:44:45:214+0100    1    202    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Reboot completed.
    2018-08-31    12:47:48:385      12    240    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {3DAE105B-B66D-431F-95A8-BFACD28A88D1}]
    2018-08-31    12:47:48:385      12    240    AU      # 1 updates detected
    2018-08-31    12:47:48:385      12    240    AU    #########
    2018-08-31    12:47:48:385      12    240    AU    ##  END  ##  AU: Search for updates [CallId = {3DAE105B-B66D-431F-95A8-BFACD28A88D1}]
    2018-08-31    12:47:48:385      12    240    AU    #############
    2018-08-31    12:47:48:385      12    240    AU    Featured notifications is disabled.
    2018-08-31    12:47:48:385      12    240    AU    Setting AU scheduled install time to 2018-09-02 10:00:00
    2018-08-31    12:47:48:385      12    240    AU    Successfully wrote event for AU health state:0
    2018-08-31    12:47:48:385      12    240    AU    Successfully wrote event for AU health state:0
    2018-08-31    12:47:48:682      12    1348    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2018-08-31    12:47:48:682      12    1348    Report    WER Report sent: 7.6.7601.240

    Please help.

    Blue_Ray

     
    Tuesday, September 4, 2018 6:13 PM

All replies

  • The log says the install failed.

    For break/fix issue please contact MS support as this is not a support forum.


    \_(ツ)_/

    Tuesday, September 4, 2018 6:49 PM