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The Quite Frustrating Windows Experience Index Fails To Update RRS feed

  • Question

  • From the WinSat log file.......

    216966 (7060) - winsat\logging.cpp:0815: --- START 2011\12\19 11:09:31 ---

    216966 (7060) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -cancelevent 3098fd03-98d5-4bcf-9058-c0e6062e532a

    216997 (7060) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured

    218510 (7060) - winsat\main.cpp:4474: > IsFormal=TRUE  IsMoobe=FALSE.

    218557 (7060) - winsat\main.cpp:4585: Watch dog system enabled

    218557 (7060) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds

    223190 (7060) - winsat\main.cpp:2490: > DWM Running.

    223861 (7060) - winsat\main.cpp:2497: > turning off DWM.

    223861 (7060) - winsat\main.cpp:2470: > EMD service will be restored on exit.

    227699 (7060) - winsat\syspowertools.cpp:0983: > Read the active power scheme as 'a1841308-3541-4fab-bc81-f71556f20b4a'

    227699 (7060) - winsat\main.cpp:2793: > power policy saved.

    227730 (7060) - winsat\syspowertools.cpp:1018: ERROR: Cannot set the current power scheme to '8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c': More data is available.

    227730 (7060) - winsat\main.cpp:2810: ERROR: Can't set high power state.

    227792 (7060) - winsat\syspowertools.cpp:1015: > Set the active power scheme to a1841308-3541-4fab-bc81-f71556f20b4a'

    227792 (7060) - winsat\main.cpp:2855: > Power state restored.

    227792 (7060) - winsat\main.cpp:2870: > Successfully reenabled EMD.

    227839 (7060) - winsat\watchdog.cpp:0311: Watch dog system shutdown

    227855 (7060) - winsat\main.cpp:4909: > exit value = 1.

    I have the latest drivers. I dont have Kapersky Anti-Virus. My BIOS is the latest version.

    Why is this happening and what can be done to solve it?

     

    Monday, December 19, 2011 11:15 AM

Answers

  • I now know why it is. HP Power Manager installs its own power schemes and the WEI fails because HP Power Manager replaces the High performance scheme with its own.

    WEI cant find the High performance scheme and therefore dies.

    Just think how many threads there are in here about this with no reasonable answer.

    If you want something done, I suppose doing it yourself is the only way.

    ;-)

    • Edited by secondsight Thursday, September 13, 2012 11:16 PM
    • Marked as answer by secondsight Thursday, September 13, 2012 11:17 PM
    Thursday, September 13, 2012 11:14 PM

All replies

  • Hi,

     

    I suggest performing clean boot to check the result. Except BIOS, please update all devices driver, chipset from manufacture's website manually.

     

    Similar post for reference

    http://social.technet.microsoft.com/Forums/en-US/itprovistadesktopui/thread/56d60a6d-b77f-4175-ae6b-6ee21387a202/

     

    Best Regards,

    Niki


    Niki Han

    TechNet Community Support

    • Marked as answer by Niki Han Monday, December 26, 2011 9:47 AM
    • Unmarked as answer by Niki Han Monday, December 26, 2011 9:48 AM
    • Marked as answer by Niki Han Friday, December 30, 2011 8:28 AM
    • Unmarked as answer by secondsight Thursday, September 13, 2012 11:17 PM
    Wednesday, December 21, 2011 4:14 AM
  • Hi,

     

    I am currently standing by for an update from you and would like to know how things are going. If you have any feedback, please let us know.

     

    Niki

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tngfb@microsoft.com


    Niki Han

    TechNet Community Support

    Monday, December 26, 2011 9:48 AM
  • Hi,

     

    As this thread has been quiet for a while, I assume the issue has been resolved. At this time, we will mark it as "Answered" as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to  reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

     

    BTW,  we'd love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.

     

    Niki

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tngfb@microsoft.com


    Niki Han

    TechNet Community Support

    Friday, December 30, 2011 8:28 AM
  • I now know why it is. HP Power Manager installs its own power schemes and the WEI fails because HP Power Manager replaces the High performance scheme with its own.

    WEI cant find the High performance scheme and therefore dies.

    Just think how many threads there are in here about this with no reasonable answer.

    If you want something done, I suppose doing it yourself is the only way.

    ;-)

    • Edited by secondsight Thursday, September 13, 2012 11:16 PM
    • Marked as answer by secondsight Thursday, September 13, 2012 11:17 PM
    Thursday, September 13, 2012 11:14 PM