Hi -Pix-,
>> a colleague sat next to me sent an email to someone else, on which I was CC'd about 20 mins prior to my opening it.
When did you receive the email? Before or after your colleague sent it?
Can this issue be reproduced if you repeat the steps mentioned above?
Based on my knowledge, the recipient won't see the draft message saved by the sender. Please try searching the missing section ("and
also I have done y and z for you,") within All Outlook Items on your computer and check if it still exists.
Any findings, please feel free to post back.
Best regards,
Yuki Sun
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